Maintenance Team Member

Your impact

While no two days are the same at Unite Students, here's a flavour of what you'll be responsible for in this role:

• Perform General Maintenance Tasks: Carry out basic joinery, plastering, plumbing, electrical repairs, and reactive maintenance to ensure buildings are safe, secure, and well‑maintained.
• Ensure Health and Safety Compliance: Maintain a safe environment by completing monitoring, responding promptly to safety‑related calls, and adhering to all relevant policies and procedures.
• Deliver Excellent Customer Service: Connect with students and colleagues, respond to maintenance requests and student feedback, and provide support with a positive and approachable attitude.
• Use Digital Tools and Procedures: Log maintenance issues accurately using PDA apps and complete planned inspections, reporting any remedial work to the appropriate engineer.

Highly skilled plumbing skills are desirable and a background with dealing in a fast‑pace environment where two days are not the same. We’re looking for curiosity, openness to learning, and the drive to make a difference. Whether you’re solving problems, leading change, or supporting our students day‑to‑day, it’s your attitude and approach that will help shape something bigger.

To be successful in this role, you will:

• Hold a valid UK driver’s license – essential for traveling between sites.
• Have highly skilled plumbing abilities – other basic skills include joinery, plastering, and completing like‑for‑like electrical changes with attention to safety and proper documentation.
• Show knowledge and adherence to Health and Safety legislation – ensuring a safe working environment and compliance with legal standards.
• Have experience in general maintenance and customer‑facing roles – demonstrating the ability to work effectively while delivering top customer service.
• Possess strong problem‑solving and communication skills – capable of addressing maintenance issues efficiently and interacting professionally with stakeholders and colleagues.

In this values‑led organisation, you’ll do work that makes a difference, helping to shape welcoming, vibrant communities where students can thrive.

We believe that everyone thrives when they’re able to bring the best version of themselves to work. So, alongside a competitive reward package to support you in bringing your full, authentic self to work, we offer:

• A performance‑related bonus paid twice a year.
• 25 days annual leave plus bank holidays, with the option to buy up to 5 extra days and earn up to 5 additional days for long service (FTE equivalent).
• A generous pension scheme where contributions between 4% and 11% depending on how much you save.
• Life assurance worth 4 times your salary.
• Share save scheme giving you access to purchase Unite Students shares at a discounted rate.
• Enhanced Family Leave – including 18 weeks full pay for birthing parents and 4 weeks for non‑birthing parents.
• Medicash (Health Cash Plan) – access to claim back the cost of routine medical care, such as dental, optical, physio, etc.
• An Employee Assistance Programme (EAP) to ensure that you’re supported as much as possible when you need it.
• Free volunteering day per year to make a difference!
• Access to our online platform that provides access to a range of retail and hospitality services at a discounted premium.

There’s even more to enjoy – find the full benefits package on our careers page.

Alongside all these great benefits to support you, we also want to ensure that we’re supporting your family too. You’ll also have access to 20% student rent at any of our direct‑let properties for your children, siblings, their children, or any student of whom you are responsible.

Once you’ve joined US, you’ll also gain access to an extensive suite of essential learning to get you ready to take on your day to day, as well as a wider catalogue to explore and elevate yourself and your career.

If you’re expecting ordinary, then think again. We’re US, we’re different – and we’re proud of it. How far could you go? Join US and find out.

South London

Permanent

37.5 hours per week, working 5 days out of 7, between the hours of 8 am and 8 pm. Weekends will be required on a rota basis.

A full UK driving license.