Multi Trade Operative - Plumber

Multi Trade Operative

Bring your multi-trade expertise to a role where your skills make a real difference in creating safe, thriving student communities!

Location
:
London City

Contract Type
:
Permanent

Working Hours
: 37.5 hours per week, working 5 days out of 7, between the hours of 8am and 8pm. Weekends will be required on a rota basis.

Essential
: A full UK driving license

As a Multi Trade Operative, you'll play a key part in delivering safe, warm, and well-maintained homes for our students. You'll work closely with Facilities Managers, Team Leaders and peers, providing high-quality planned and reactive maintenance that ensures students can focus on their studies without disruptions. Your day might start with a maintenance plan, but expect dynamic challenges from fixing a leak to ensuring compliance with safety checks to keep you agile and engaged.

• Deliver high-quality multi-trade maintenance and repairs, including electrical, plumbing, carpentry, decorating, plastering, tiling, and general building works.
• Adhere strictly to health and safety legislation, carrying out dynamic risk assessments to maintain a safe and secure working environment.
• Complete all digital job tickets accurately, raise follow-up work orders as needed, and maintain compliance with company policies and procedures.
• Provide excellent customer service by being respectful, punctual, and responsive to the needs of students and colleagues.
• Collaborate effectively with Facilities Managers, Team Leaders, Estates, Housekeeping, and Student Experience teams to ensure seamless service delivery.
• Maintain equipment, stock levels, and vehicles to a high standard, while supporting the team by attending required training and participating in out-of-hours emergency repair rota.

You don't need to fit a box or follow a traditional path - what matters most is your mindset. We're looking for curiosity, openness to learning, and the drive to make a difference. Whether you're solving problems, leading change, or supporting our students day-to-day, it's your attitude and approach that will help shape something bigger.

To be successful in this role, you will:

• Hold a valid UK driver's licence - essential for traveling between sites.
• Have minimum entry‑level construction skills with experience in general maintenance and minor repairs.
• Hold relevant qualifications such as NVQ Level 2 in Electrical or other related trades; additional construction or facilities management qualifications are desirable.
• Be competent and qualified to safely operate a range of tools and equipment, with a strong understanding of health and safety responsibilities and safe work systems.
• Demonstrate good communication, interpersonal, and influencing skills to work effectively with colleagues and customers.
• Be flexible with working hours, including the ability to participate in an on‑call rota and work contracted hours across a 5/7 pattern, maintaining accuracy and efficiency.

In this values‑led organisation, you'll do work that makes a difference, helping to shape welcoming, vibrant communities where students can thrive. Whether this is your first step or your next one, we'll help you build skills, confidence and a career you're proud of.

We believe that everyone thrives when they're able to bring the best version of themselves to work. So, alongside a competitive, we've built a culture and a reward package to support you in bringing your full, authentic self to work, including:

• A performance‑related bonus paid twice a year
• 25 days annual leave plus bank holidays, with the option to buy up to 5 extra days and earn up to 5 additional days for long service (FTE equivalent)
• A generous pension scheme where contributions between 4% and 11% depending on how much you save
• Life assurance worth 4 times your salary
• Share save scheme giving you access to purchase Unite Students shares at a discounted rate
• Enhanced Family Leave – including 18 weeks full pay for birthing parents and 4 weeks for non‑birthing parents
• Medicash (Health Cash Plan) – access to claim back the cost of routine medical care, such as dental, optical, physio, etc.
• An…