Service​/Call Out Engineer west and norwest incorporate night

Company Description

Aspect Lifts Ltd, established in 2003, is an accredited and trusted lift company serving the South of England. The company is built on over 50 years of combined hands‑on experience in the lift industry. Aspect Lifts holds ISO 9001 and ISO 18001 certifications, is a member of the LEIA (Lift and Escalator Industry Association), and is a recognized Construction line‑approved contractor with Safe Contractor status.

Additionally, Aspect Lifts works with the UKAS‑approved LIFTCERT 45001 notified body, ensuring excellence in industry standards and practices.

This is a full‑time position for a Service/Call‑Out Engineer, based in West London and North West London. The role involves carrying out regular lift maintenance, attending to breakdowns, and ensuring rapid resolutions of service issues, including participation in a one‑night‑a‑week night call rota. Engineers will collaborate with the wider team to maintain safety standards while ensuring a high quality of service for customers.

This is an on‑site role based in the London area, United Kingdom.

• Minimum NVQ 3 qualification in lift engineering.
• Strong analytical skills for troubleshooting and diagnosing lift‑related technical issues
• Excellent communication skills to effectively liaise with clients, customers, and team members
• Customer service abilities to ensure a professional and positive client experience
• Familiarity with sales and finance‑related processes in the context of the lift industry is advantageous but not essential
• Strong knowledge of lift maintenance and repair procedures, as well as relevant industry and safety standards
• Ability to work independently and within a team setting
• Possession of a valid UK driving license
• Relevant certifications in lift engineering or maintenance are desirable