Maintenance Operative

We are looking for a skilled and customer-focused Maintenance Operative (Plumbing Bias) to join a Repairs social housing team in North London. If you take pride in delivering high-quality work, enjoy solving problems, and are committed to providing excellent customer service.

Working in tenants' homes, you'll carry out a range of repairs and maintenance tasks, ensuring work is completed safely, efficiently, and to a high standard. You'll play an important role in helping us achieve excellent first-time fix rates while making a real difference to our customers' homes and communities.

• Carry out repairs and maintenance work within your main trade, with the flexibility to undertake other trade tasks where appropriate.
• Deliver a professional, friendly, and customer-focused service at every visit.
• Use handheld devices and company systems to accurately record work completed and materials used.
• Carry out dynamic risk assessments and follow all health and safety procedures.
• Identify and report additional repair needs, property defects, and any safeguarding or tenancy concerns.
• Maintain your company vehicle, tools, equipment, and van stock to ensure you're ready for every job.
• Work closely with planners, surveyors, housing colleagues, and other teams to deliver an efficient repairs service.
• Help us achieve high customer satisfaction and performance targets through quality work and excellent communication.

• Experience in your core trade, with the ability to carry out basic repairs across other trades.
• A commitment to delivering outstanding customer service.
• Ideally plumbing bias
• Good knowledge of health and safety legislation and safe working practices.
• Experience using mobile technology or electronic job management systems.
• Strong communication and problem-solving skills.
• The ability to work independently while contributing positively to the wider team.
• Good organisational skills and attention to detail.
• Experience in Property and Housing
• A full, valid UK driving licence.
• Ideally live within the North London area

Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.