Service Engineer Industrial Doors

Service Engineer - Dagenham/Thurrock/East London

OTE £42,000 | Basic £35,000 + Overtime + On-Call + Bonus

A leading UK provider of industrial doors and loading bay solutions is looking to recruit a Service Engineer to support continued growth across London. The business is well-established, supplying major names across retail, logistics, and distribution, with a strong reputation for service quality and long-term customer relationships.

You will be responsible for servicing, maintaining, and repairing industrial doors and loading bay equipment across a regional patch, ensuring high levels of customer satisfaction and operational performance.

• Service, maintenance and repair of industrial doors and dock equipment
• Fault finding, diagnostics and breakdown response
• Carry out planned preventative maintenance (PPM)
• Provide clear service reports and recommendations
• Identify additional works and support conversion of quotes
• Support installations when required
• Deliver a high standard of customer service on site

• Background in electrical, mechanical, hydraulic or similar engineering discipline
• Field service experience (industrial doors or similar equipment desirable)
• Strong fault‑finding and problem‑solving skills
• Comfortable working independently and customer‑facing
• Flexibility to travel and participate in on‑call rota (1 in
  5)

• Basic salary £35,000
• OTE £42,000 (including overtime and on‑call)
• Overtime paid at enhanced rates
• £240/week on‑call allowance
• £34/night stay‑away allowance
• Commission (2.5%‑5% on parts sales)
• Company van, tools, PPE
• 25 days holiday + bank holidays
• Pension, life assurance, sick pay
• Gym contribution + perks platform
• Ongoing training and development