Installation Surveyor - South West

We're very proud of our kitchens, crafted from solid oak or tulipwood, with an obsessive attention to joinery. When you buy a Neptune kitchen, it's designed specifically for you. Your lifestyle and to your rules. It's a big investment, a dream, in most cases, one that we want to get right. Not only are our customers looked after by an experienced Neptune Designer, they're also cared for throughout the installation process by one of our Project Managers.

Giving peace of mind to our customers that they are in safe hands every step of the way.

About this Role
We're seeking an Installation Surveyor to join the Installation team, covering South West region. This role is key to supporting our Regional Project Leads in delivering high-quality installations across the region. As an Installation Surveyor, you'll help ensure every project is installation-ready, technically compliant and completed to our premium standards, while supporting a seamless customer journey from survey through to installation.

Working closely with Neptune's Regional Project Leads, you'll take ownership of key delivery-stage activities, including:
Carrying out site surveys
Completing pre-delivery technical checks
Producing a schedule of works and booking in 3rd party installation teams
Taking responsibility for aftercare and remedial coordination
Undertaking mid-fit templating visits
Conducting installation quality audits
Ensuring projects are technically compliant and ready for installation
Supporting the successful delivery of installations to Neptune's premium standards
We're looking for someone who is organised, proactive and detail-focused, with the ability to manage multiple projects simultaneously. You'll have experience working within kitchens or residential installations, along with a strong understanding of technical surveys, installation processes and technical drawings. With excellent organisational and time management skills, you'll be able to prioritise effectively while maintaining a high level of accuracy. Just as importantly, you'll be a confident communicator with a friendly, approachable manner, building positive relationships with customers, colleagues and installers alike.

Regular travel will be involved within this role and therefore, a full driving license will be required.

What Benefits we can offer you
At Neptune we value our employees for always going above and beyond; we reward them by offering more than a competitive salary:

Generous Holiday Allowance
Option to purchase additional annual leave
Life Assurance
Enhanced maternity and paternity leave
Cycle to work scheme
Generous new item and outlet discounts
Discounted gym membership
Perkbox:
Wellbeing Hub and Retail Discounts Portal
Your birthday day off
Day off if you become a Grandparent
A week of to celebrate a life event
Refer a friend scheme
Long service holiday allowance increase
Training workshops

We are a growing business that encourages people to grow with us. Neptune's goal is to ensure we have a diverse and inclusive work environment, where all of our employees have equal access to opportunities and everyone's voices are heard.

Our Story

Founded in 1996 by friends John Sims-Hilditch and Giles Redman, we design and make pieces for your whole home. Recognised for our exacting standards, design-led aesthetic and expert craftsmanship, we're perhaps most known for kitchens - with heirloom-worthy dressers not far behind. Neptune's trademark 'look' is British: refined, simple, sturdy, and with an almost obsessive attention to detail. We're also respected for our commitment to craft and quality.

Put simply, we make things we're proud of, and that are designed to last a lifetime.