Critical Services Technician

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Critical Services Technician to join the team located in London.

As a Critical Services Technician, you will be responsible for the operation, maintenance, and reliability of critical building systems within a high-profile Global Account. Working within a mission-critical environment, you will deliver both planned and reactive maintenance activities to ensure maximum uptime, resilience, and operational performance of essential infrastructure.

Please Note:

shift pattern is a Continental Shift Pattern - 4 days on, 6 days off, 4 nights on, 4 off, 3 days on, 3 nights on, 4 days off  - ).

• Carry out planned preventative maintenance (PPM) and reactive maintenance tasks on critical electrical and associated mechanical infrastructure.
• Operate, monitor, fault-find, and maintain:
  • Electrical distribution systems
  • UPS systems and battery installations
  • Standby generators and associated controls
  • Switchgear, transformers, and power distribution equipment
  • Building Management Systems (BMS)
  • Lighting and emergency lighting systems
  • Power monitoring and energy management systems
  • Critical cooling and supporting building services equipment
• Complete routine inspections, condition assessments, and performance checks on plant and equipment.
• Diagnose electrical faults and undertake repairs to minimise downtime and operational disruption.
• Respond promptly to emergency callouts, alarms, and system failures within agreed service levels.
• Support critical switching operations and isolations in accordance with approved procedures and site requirements.

• Support the safe and efficient operation of a critical environment where business continuity and system uptime are essential.
• Monitor plant performance, alarms, and operational trends, taking proactive action to address potential issues.
• Participate in incident response activities and support root cause investigations following plant failures or operational events.
• Ensure all critical infrastructure operates within design parameters and client expectations.
• Assist with plant shutdowns, maintenance outages, testing programmes, and resilience exercises.

• Maintain compliance with all company, client, statutory, and regulatory requirements.
• Work within Safe Systems of Work, Permit to Work, and isolation procedures.
• Ensure maintenance activities are completed and accurately recorded within the site's CAFM or maintenance management system.
• Maintain up-to-date logs of completed works, outstanding actions, plant status, and operational events.
• Report hazards, near misses, and incidents promptly while promoting a positive safety culture.
• Support compliance audits and site inspections as required.

• Build and maintain effective working relationships with the client, management team, and engineering colleagues.
• Operate as part of a multidisciplinary engineering team, sharing technical knowledge and supporting continuous improvement initiatives.
• Provide holiday, sickness, training, and emergency cover for other members of the team as required.
• Support technical improvement projects and the introduction of new technologies and operational best practices.
• Participate in ongoing technical and safety training programmes.

• NVQ Level 3, City & Guilds, or equivalent qualification in Electrical Installation, Electrical Engineering, Building Services Engineering, or a related discipline.
• Current BS7671 Wiring Regulations (18th Edition).
• Experience working within commercial, industrial, critical facilities, data centres, healthcare, pharmaceutical, manufacturing, or similarly regulated environments.
• Strong electrical fault-finding and diagnostic skills.
• Knowledge of LV electrical systems, UPS systems, generators, switch gear, and critical infrastructure.
• Understanding of health and safety legislation, permit-to-work systems, and safe isolation procedures.
• Good communication and customer service skills.
• Competent in the use of Microsoft Office and computerised maintenance management systems.

• Authorised Person (AP) status or willingness to work towards appointment.
• City & Guilds 2391 Inspection and Testing.
• Experience of critical environments or data centre operations.
• Knowledge of Building Management Systems (BMS).
• IOSH Working Safely or equivalent health and…