Maintenance Technician

Perform technical tasks across preventive and corrective maintenance activities, ensuring compliance with service deadlines, quality standards, safety regulations, and company policies while delivering a high level of technical support to customers.

The role will initially support field service activities across customer sites and is expected to transition into a dedicated site-based maintenance position supporting customer operations.

Candidates must be based in the Rockingham area.

• Execute service jobs according to Service Level Agreements (SLAs), ensuring timely and high-quality interventions.
• Perform preventive and corrective maintenance activities in accordance with maintenance plans, technical procedures, and safety requirements.
• Carry out scheduled maintenance activities nationally or internationally based on operational priorities.
• Diagnose, troubleshoot and repair electrical and mechanical failures on customer equipment.
• Install, assemble, test and commission electrical and mechanical equipment at customer sites.
• Provide technical support and troubleshooting assistance via telephone or remote support channels.
• Conduct inspections and identify opportunities to improve equipment reliability and performance.
• Deliver customer training on the operation, maintenance and safe use of equipment.
• Build and maintain effective working relationships with customers, ensuring professional service delivery.
• Prepare detailed maintenance reports, documenting interventions, corrective actions, spare parts usage and equipment status.
• Maintain accurate service records in CMR, SAP or equivalent business systems.
• Support continuous improvement initiatives through the review of maintenance processes, procedures and working methods.
• Ensure compliance with company policies relating to Quality, Environment, Health and Safety.
• Following the initial field service period, provide dedicated on-site technical support and maintenance activities at an assigned customer location.

• Minimum 5 years of experience in a maintenance, field service, automation or industrial technical role.
• Experience working with electrical and mechanical systems within industrial environments.
• Experience in fault diagnosis, repair and maintenance of industrial equipment.
• Experience working directly with customers in a service or maintenance environment is preferred.

• High School Diploma / GCSE or Technical Qualification in Maintenance, Automation, Electrical or Mechanical disciplines.
• Degree in Engineering or a related technical field is advantageous.

• Electrical Schematics Interpretation.
• Electrical and Mechanical Troubleshooting.
• Preventive and Corrective Maintenance.
• Lifting Equipment Maintenance.
• Industrial Safety Standards and Protective Equipment.
• MS Office.
• ERP Systems (SAP or equivalent).
• Technical Reporting.
• English.

We value diversity and therefore welcome all applicants - regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation and identity, and any other protected status.