Fire and Security Operative

We are recruiting a Fire and Security Operative to join our Fire and Security team, based in London. You will join a dedicated team responsible for carrying out routine maintenance, repairs and installation on life safety and security systems such as Fire Alarms, Emergency Lighting, CCTV, Intruder and Warden Call and door access, ensuring the properties are safe and compliant. This role includes a company van and you will cover different areas across London and the South East region.

• Carrying out the servicing, remedial works and installation of fire alarms, extinguishers and security systems, including warden call
• Maintaining systems including fire alarms, fire extinguishers, emergency lighting, fire shutters and curtains to ensure safe and compliant properties
• Resolving problems or setting into motion the means of resolution, ensuring customers are kept informed
• Respond positively to complaints and breakdowns in service delivery to meet customer expectations
• Ensuring tools and equipment are maintained in good condition and stocks are replenished as needed

• To ensure full compliance with Building Safety legislation, candidates applying for this role must be qualified to City & Guilds qualification, or NVQ 3 in relevant trade and NICEIC Fire Detection and Fire Alarm Systems or FIA (Fire qual) Unit 1, Unit 5 and Unit 6, BS5839-6, BS5839-1, WBBEC (safe isolation). As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications.
  
  Copies and CSCS cards will not be accepted
• Experience of undertaking a similar role, working in a fire and security environment
• Working knowledge of the application of Health and Safety legislation
• Knowledge of analysing and diagnosing problems and implementing effective solutions
• Excellent customer service and communication skills
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues