Digital - Technician

As the Digital technician you’ll join the Digital Operations Maintenance team, responsible for ensuring the reliability, performance, and visual quality of digital advertising assets across both large and small format sites. The Digital technician plays a vital role in prolonging asset life through scheduled preventative maintenance, fault resolution, and cleaning.

• Respond to call-outs for faults on digital advertising assets, ensuring clear communication, effective fault investigation and timely resolution.
• Carry out planned preventative maintenance to agreed schedules and standards.
• Assist with site quality checks and general asset condition reviews where required.
• Diagnose and resolve faults across a range of digital and electro‑mechanical systems, including: display screens and associated components, media players and control hardware, routers and connectivity equipment, power supplies and related electrical components.
• Promptly and accurately report damage to company assets or site issues identified during visits.
• Ensure the correct tools, equipment, PPE and spare parts are taken to site and kept in good working order.

• Maintain tools, PPE and vehicle cleaning equipment to a high standard.
• Follow safe systems of work and health & safety guidelines at all times.
• Manage van stock and spare parts in line with booking, issue and stock control procedures.
• Complete daily worksheets, requisitions, vehicle documentation and other operational records accurately.
• Coordinate vehicle servicing and upkeep with the relevant support teams.
• Liaise with Operations Managers and other internal stakeholders on site‑related issues.
• Support other reasonable duties as required by the line manager.

• Ensure all operational practices comply with current health, safety and operational regulations.
• Work professionally in public‑facing and live operational environments.
• Adapt to changing priorities and operational requirements, including urgent reactive work.
• Stay informed on relevant industry developments, technologies and best practice.

• Capture operational data and maintain accurate job records.
• Produce clear reports on work completed, findings, actions taken and any follow‑up required.
• Record diagnostic information, parts used and site conditions where applicable.
• Maintain accurate supporting documentation and photographic evidence where required.

• Carry out daily checks of company vehicles, tools and equipment.
• Keep company vehicles clean, safe and well organised.
• Monitor stock levels and ensure spare parts and consumables are available to support first‑time fix where possible.
• Use company equipment responsibly and ensure it is properly maintained.

• Professional, well-presented and confident when dealing with colleagues, clients and members of the public.
• Proactive, calm under pressure and focused on finding practical solutions.
• Organised, adaptable and self‑motivated.
• Comfortable working outdoors in all weather conditions.
• Happy to work at height and undertake reasonable lifting duties.
• Responsible in the way you manage company tools, van stock, spare parts and equipment.
• Keen to learn, develop and build technical knowledge.

• Previous troubleshooting experience in mechanical, electrical or electro‑mechanical systems.
• Previous basic electrical work experience.
• Familiarity with digital screens, IT systems and Monitoring softwares.
• Competent using laptops, smartphones and mobile devices as part of a working day.
• Good understanding of: WAN / LAN networks, cellular connectivity, ADSL routers.
• Mechanical aptitude and willingness to undertake further technical and safety training where…