Front Office Supervisor - Burrows Internal Medicine Job Lone Tree area,Colorado USA,Administrative/Clerical

The Front Office Supervisor manages all areas of the front desk, including personnel management, training, and daily activities of front desk staff. The role focuses on creating workflows that enhance patient experience, working with staff and leading by example. Typical hours are Monday–Friday 8 am–5 pm, though hours may vary based on business needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Manage front desk operations daily, including scheduling, staff development, and training.

Enforce guidelines for attendance, punctuality, and overall dependability.

Act as the first line for handling complaints and concerns from patients and staff.

Greet incoming patients in a friendly and professional manner.

Complete administrative duties to ensure smooth patient visits, timely billing, and organized front office.

Collect copays and balances at the time of visit in accordance with patient insurance guidelines.

Maintain clean and organized lobby/front desk area.

Perform clerical tasks related to appointment scheduling, patient intake, data verification, office communications, and filing of patient records.

Prepare the office for opening and clean up at the end of the day, including rotating break room schedules.

Coordinate front office meetings.

Follow all OMG standards, policies, procedures, and government guidelines, including HIPAA and privacy laws.

QUALIFICATIONS

High School Diploma or High School Equivalency.
1–2 years of experience in a physician office or clinical environment.
Customer Service Experience.
Strong computer skills.

Preferred Education/Experience

Some college – medical, business, accounting focus.
Supervisor experience preferred.
Current BLS card preferred.
EMR experience preferred – Athenahealth practice management system.

SUPERVISORY RESPONSIBILITIES

This position has supervisory responsibilities for front office staff.

JOB ELEMENTS / WORKING CONDITIONS

Regularly required to stand; use hands to hold or feel; reach with hands and arms; and talk or hear.
Occasionally required to walk, sit, and stoop, kneel, crouch, or crawl.
Frequently lift and/or move up to 10 pounds and occasionally lift and/or move more than 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

Work Environment:
The above statements describe the general nature and level of work performed by people assigned to this classification. They are not an exhaustive list; all personnel may be required to perform duties outside their normal responsibilities from time to time, as needed.

BENEFITS OFFERED

Health insurance plan options for you and your dependents.
Dental and Vision for you and your qualified dependents.
Company paid life insurance.
Voluntary options for short-term disability and long-term disability coverage.
AFLAC plans.
FSA options.
Eligible for 401(k) after 6 months of employment with a 4% match that vests immediately.
Paid Time-Off earned.

Salary: $26 – $30 per hour.

OnPoint Medical Group is an Equal Opportunity Employer.

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