Tire and Battery Center Team Leader

Position Summary

As a Tire and Battery Center Services Lead, you will drive member service in your area and supervise your team of hourly associates to deliver safe and efficient services. You will model expertise in Tire and Battery Center and work collaboratively with other team leaders to ensure the total club meets the member’s expectations.

• Supervise the team within the Tire and Battery Center to deliver on the business plan and contribute to the overall success of the club.
• Communicate goals, set guidelines and expectations for tire and battery service, execute company programs, adhere to policies, and advocate for the member, associate, and the company.
• Maintain in-depth knowledge of business on the floor, safety and compliance protocols, tire and battery service standards, equipment operations, TPMS, tire recalls, product specifications and seasonality.
• Share knowledge, train the team, and ensure they are equipped to perform daily processes consistently.
• Leverage learning resources and attend training conferences to drive continuous improvement.
• Leverage digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement.
• Utilize handheld technology to make immediate business decisions related to services, safety alerts, new product information, product application, and training.
• Be an early adopter of new tools and encourage others to use them.
• Drive business results, ensure commitment to operational excellence, and maintain a neat, clean and safe work area for the team and members.
• Proactively plan orders of equipment, tools and supplies while managing expense controls.
• Track and monitor returns and special orders, assist in staffing and scheduling, operate cash registers, process transactions and work hands‑on when required to support member service.
• Maintain accurate inventory, audit safety and compliance standards, complete paperwork logs and other documentation, and model a commitment to member service.
• Train and coach the team to be highly effective and monitor associates to complete e‑learning and training on time.
• Identify potential and desire in others, provide and develop necessary skill sets, encourage career growth, and source new talent internally and externally to work on the team.
• Develop, communicate and implement processes and practices to meet business needs by collaborating with managers, coworkers, customers, and other business partners.
• Demonstrate and support compliance with company policies, procedures, and standards of ethics and integrity.
• Lead and participate in teams by using and sharing resources, information and tools, determining customer needs and business priorities, coordinating and executing work assignments, providing advice, feedback and support to achieve timelines and quality.
• Respect individuals, embrace differences, create a workplace where associates feel supported and connected, and foster a culture of belonging.
• Act with integrity: maintain and promote the highest standards of ethics, hold self and others accountable, and support Walmart’s goal of becoming a regenerative company.
• Serve customers and members by delivering results, putting the customer first, and making decisions based on reliable information.
• Strive for excellence: display curiosity, take calculated risks, and drive continuous improvements with new technologies and skills.

• Minimum: 6 months supervisory experience or 6 months experience in the automotive industry.
• Must be 18 years of age or older.
• Preferred:
  Supervisory experience in the tire industry.
• Preferred:
  Tire industry certification.

Primary

Location:

7817 PARK MEADOWS DR, LONE TREE, CO , United States of America.

The hourly wage range for this position is $26.00 to $34.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.

• Health benefits:
  
  medical, vision and dental coverage.
• Financial benefits:
  
  401(k), stock purchase and company‑paid life insurance.
• Paid…