Floating Assistant Community; Property Manager

Benefits

• 35% apartment rent discount
• $250 monthly auto allowance
• 3 Weeks accrued PTO
• Medical, Dental, Vision
• 401k

Full‑time Floating Assistant Community Manager to support the Community Manager and deliver outstanding resident services and community engagement.

• Assist the Community Manager in daily operations and property management tasks.
• Promptly resolve resident inquiries, including difficult or escalated situations, with solid problem‑solving skills.
• Coordinate and plan community events to enhance resident engagement.
• Maintain accurate records of resident interactions and service requests.
• Assist in the implementation of resident retention strategies and programs.
• Support in executing marketing initiatives to attract new residents.
• Conduct regular property inspections to ensure cleanliness and safety of the community.
• Ensure accurate data entry into property management systems.
• Provide exceptional customer experience by creating a welcoming environment for both residents and prospects.
• Creatively promote the community through comp research and marketing.
• Your excellent communication will help you address inquiries from current and future residents while managing daily leads. Personalize your approach to tours for prospective residents as you gather intel on their needs and desires for their apartment home.
• Ensure completeness and accuracy of all paperwork and documentation.
• Continually demonstrate the Shea core values and customer care service standards.
• Follow safety and compliance rules and procedures.

EOE/M/F/D/V