Portfolio Operations Manager

What You'll Do

In this impactful role, you will champion the adoption of Lean‑Agile principles and enhance the operational efficiency of strategic portfolios. You will collaborate closely with business and technology partners, providing thought leadership and practical guidance to optimize how value is defined, measured, and delivered.

• Support and operationalize enterprise benefits realization frameworks, including tracking, validation, and reporting, to ensure consistent and accurate value measurement.
• Partner with business and technology teams to define clear value hypotheses, key performance indicators (KPIs), and outcome measures that align with strategic goals.
• Execute robust value measurement processes, connecting delivery outputs directly to tangible business outcomes.
• Ensure the consistency and integrity of value data across various enterprise tools.
• Execute and continuously improve Lean‑Agile portfolio workflows, including intake, demand management, prioritization support, and execution tracking.
• Maintain and enhance portfolio operating practices, standard operating procedures (SOPs), and templates, serving as a subject‑matter expert for process adoption.
• Facilitate and enable effective prioritization processes by preparing insightful data, analytics, and trade‑off scenarios for informed decision‑making.
• Assist teams in defining and refining Objectives and Key Results (OKRs) that are directly tied to strategic themes.
• Translate high‑level portfolio strategy into execution‑ready artifacts and measurable metrics.
• Develop and maintain comprehensive dashboards and reporting artifacts that illustrate value realization, delivery performance, and progress against strategic objectives.
• Provide data‑driven insights to governance forums and leadership reviews, enabling strategic decision‑making.
• Collaborate with data teams to ensure reporting accuracy and adherence to established standards.
• Contribute to the design and refinement of end‑to‑end portfolio processes, identifying inefficiencies and recommending improvements in workflow design, tool experience, and data capture.
• Drive continuous improvement through effective feedback loops and performance metrics.
• Support the rollout of new portfolio practices through the creation of training materials, role‑based guidance, job aids, and playbooks.
• Assist in establishing Communities of Practice (CoP) and adoption mechanisms to foster a culture of shared learning and continuous growth.
• Collaborate effectively with Portfolio Governance teams to enable informed decision‑making.

• 5–8+ years of experience in Portfolio Management, Program Management Office (PMO), Value Management, or related disciplines.
• Proven experience with Lean‑Agile practices and portfolio operations.
• Experience with leading reporting and analytics tools.
• Demonstrated experience in process execution and continuous improvement.
• Strong analytical, facilitation, and communication skills, capable of influencing stakeholders at all levels.
• Experience with leading enterprise portfolio management tools.

• Exposure to benefits realization frameworks and OKR models.
• Relevant Agile or portfolio management certifications.
• Ability to design processes that protect business integrity and manage risks effectively.
• Capability to execute sophisticated processes to efficiently manage interrelated projects and programs.
• A track record of establishing advanced processes to evaluate project requirements and drive execution success.
• Skill in refining strategies and workflows to ensure adaptability in evolving circumstances.
• Adept at synthesizing complex data, managing resources, and developing strategic insights.
• Experience establishing communication processes for smooth information flow with others involved in a project or effort.
• Strong collaboration skills, facilitating partnerships and supporting cooperative efforts across teams.
• Ability to provide thought leadership in the business area and independently drive strategic initiatives.
• A desire to support peers in technical areas to refine their knowledge, skills, and abilities.
• Proactive in taking action to achieve success in…