General Manager

Job Overview

Job Location:

Lone Tree, CO 80124
Position Type:
Full Time
Salary Range: $23.00 - $27.00 per hour
Job Category:
Jimmy John's General Manager

• Manages a staff of approximately 3 to 50 employees (over 50 hours of labor each week).
• Assigns, oversees, and evaluates work, including schedule management and ensuring the store is staffed; recommends promotion, transfer, or termination of employees based on performance.
• Provides on-the-job training for new and existing employees.
• Delegates and is responsible for ordering, receipt, storage and issuing of all food, labor, equipment, cleaning, and paper supplies to minimize waste or theft.
• Supervises preparation, sales, and service of food.
• Forecasts food items and estimates consumption per shift to avoid shortages and set up for success.
• Ensures that every customer receives world‑class customer service.
• Routes deliveries and serves drivers to maximize delivery business and speed within the restaurant.
• Completes and oversees daily food preparation (opening procedures, meat and vegetable slicing, bread production).
• Completes and oversees closing procedures.
• Executes systems and procedures with 100% integrity and completeness.
• Completes daily and weekly paperwork.
• Responsible for 100% of cash drawers at all times during the shift.
• Receives and stores product.
• Audits previous shift’s systems and procedures for 100% integrity and completeness.
• Completes preventive maintenance and upkeep on store equipment and supplies.
• Performs other related duties as requested.
• Supervises entire management team of the enterprise, including weekly manager meetings.
• Identifies talent and develops team to management positions.
• Administers performance reviews on management team.
• Manages the Profit and Loss statement and identifies issues to reach and exceed goals.
• Actively promotes a positive, productive work environment and removes threats to culture to increase retention.
• Responsible for entire hiring process: reviewing applications, scheduling and conducting interviews, making offers.
• Displays a sense of urgency in all tasks.

• Must be at least 18 years of age and able to work 40+ hour weeks.
• Basic understanding of Microsoft Word, Excel, Outlook, and Adobe Acrobat.
• Ability to handle fast‑paced and high‑stress store situations.
• Organize and establish priorities with minimal supervision.
• Ability to provide feedback and recommendations on store and employee performance.

• Willing to work evenings, holidays, and weekends as business dictates.
• Ability to establish priorities, work independently, and proceed with objectives with minimal supervision.
• Ability to handle and resolve customer threats and issues.
• Ability to handle and resolve employee issues.
• Ability to handle stress and a high‑volume enterprise.
• Training: R2R Training, Restaurant Safety Training Program, Shift Manager FT Training, Assistant Manager Training, Food Safety FT Training, General Manager Training, Corporate Certification.

As a General Manager, you’ll lead the charge in delivering an exceptional customer experience while driving the success of your store. You are the face of the brand—setting the tone for a fast, friendly, and high‑performing environment where both customers and team members thrive. From overseeing daily operations to developing your team, you’ll ensure every sandwich is made right and every guest leaves satisfied.

• Dental Insurance
• Medical Insurance
• Vision Insurance
• Retirement plan with employer match
• Paid Time Off
• Paid Sick Leave