Leader In Training

Summary

The Leader in Training (LIT) and Floor Leader position’s primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” The LIT and Floor Leader performs a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Works directly with the Store Manager and Leadership Team to develop sales, recruit new teammates and provide leadership.

Pay range: $16‑$21/hr the estimated range is the budgeted amount; final offers are based on skill set, experience, location, qualifications and other job‑related factors. For sales positions, Buckle pays a base rate plus commission on sales; the range listed is the estimated base rate plus commission.

Full‑time teammate benefits:

• Health – medical coverage (two plans with 100% preventive coverage and virtual care), dental and vision insurance, 24/7 virtual care, mental health resources via the Employee Assistance Program.
• Wealth – 401(k) with company match (traditional and Roth), Health Savings Account (HSA) and Flexible Spending Account (FSA), discretionary matching contributions, performance bonuses.
• Teammate Discount – 40% off Buckle products and 25% off Buckle gift cards.
• Peace of Mind – time off (vacation, sick leave, floating holiday, bereavement leave, paid volunteer day), income protection (life and AD&D, optional supplemental disability), leave of absence support, supplemental insurance options, additional benefits such as legal services, identity theft protection, and pet insurance.

Part‑time teammate benefits
:

• 40% off Buckle products and 25% off Buckle gift cards.
• Medical plan access – two comprehensive plans with 100% preventive coverage and virtual care.
• 401(k) with company match (traditional and Roth), optional matching for qualified teammates.
• Mental health resources through EAP.
• Paid leave in applicable states (accrued per hours worked).

This description intends to describe the general nature and level of work performed by teammates assigned to this job. Reasonable accommodations may be made.

• Greet guests with a friendly, engaging attitude and provide legendary service.
• Answer questions regarding the store and merchandise.
• Recommend, select, and help locate or obtain merchandise based on guest needs.
• Anticipate and fulfill guests’ needs by suggesting additional items and creating a wardrobe experience.
• Demonstrate product knowledge and sales education, consistently sharing that knowledge with teammates.
• Maintain knowledge of current sales and promotions, payment and exchange policies, and security practices.
• Maintain personal sales consistently and pursue opportunities to impact teammates’ presentations with the Sales Presentation Guide (SPG).
• Achieve personal sales‑per‑hour, average sales, and total net sales goals set by store management.
• Provide legendary service throughout the store in designated areas.
• Be knowledgeable of all exchange and return procedures for guests and use these opportunities to demonstrate showmanship.
• Fill out and use the SPG daily to accomplish goals.
• Meet or exceed performance standards in all Buckle business builders and guest loyalty programs.
• Investigate and navigate ways to expand guest selection through inventory manager, advanced product search, iPad apps, etc.
• Maintain and build good guest relationships to develop a client‑based business.
• Lead by example with high levels of showmanship, excellent customer service, and attentiveness.
• Recognize and communicate guest levels with the team.
• Ask business‑driven and showmanship questions to manager, team leaders and teammates.
• Coachable – allow manager to educate them in their sales presentation.
• Consistently perform leadership actions and maintain high standards, whether the manager is present.

• Recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals, and teammate recommend.
• Develop skills and lead, direct, motivate, and…