Mid Market Account Manager

Segra is searching for a qualified and experienced Mid Market Account Manager to join us in a full-time capacity.

Location Requirement:
Onsite Denver, CO

The Mid-arket Account Manager (MAM) is responsible for retaining and growing revenue within an existing customer base by building strong relationships, identifying expansion opportunities, and ensuring customer satisfaction. This role carries a new revenue quota and focuses on driving uplift revenue while minimizing churn across assigned accounts.

You’ll serve as the primary point of contact for mid-market customers, working closely with internal teams to deliver solutions that meet evolving business needs.

• Growrevenuewithinanassignedbaseofexistingmid-marketcustomersthroughupsellandexpansionopportunities
• Manageandrenewcustomercontractstoincreaseretentionandreducechurn
• Buildproposalsusing Segra’sfullportfolioofconnectivity,cloud,andmanagedservices
• Delivereffectivesalespresentationsandquarterlyaccountreviews
• UseCRMtools(Microsoft Dynamicsorsimilar) tomanageopportunities,forecasting,and reporting
• Coordinate with Sales Engineering and Customer Caretoensuresuccessfulorderfulfillmentandon -time delivery
• Maintainaccuratecustomerrecords,contracts,andsalesdocumentation
• Identify and pursue new logo opportunities within the existing customer base

• Education
  - Bachelor’s degree in Sales, Marketing, or related field — or equivalent work experience
• 2+yearsoftelecommunicationsortechnologysalesexperience
• Experiencesellingsolutionssuchasconnectivity,cloud,storage,security,ormanagedservices
• PriorILEC/CLECorenterprise-levelsalesexperiencepreferred
• Experiencesupportingmid-marketand/orenterprisecustomersisaplus
• Skills&Competencies
• Strongcommunicationandrelationship-building skills
• Effectivetimemanagementandorganization
• Proficiency with Microsoft Officeand CRMtools
• Abilitytodevelopstrategicaccountplansalignedtocustomerneeds
• Problem-solvingmindsetwithafocusoncustomersatisfaction
• Comfortable conducting quarterly business reviews and executive-level conversations

Segraownsandoperatesawideanddensefiber-opticinfrastructurefootprintthatprovidesstate-of-the-artconnectivity,cybersecurity,voice,cloudandcolocationsolutions,allbackedbyindustryleadingserviceandreliability.

Serving over
20,000connectedcustomerlocations,Segrahasbeenprovidingcustomerfocusedsolutionsforover
125years.

At Segra, we imagine, we engineer and we build a world of opportunities for our customers through fiber-enabled technologies, driven by our customer-first mentality. We invest in the communities we serve by hiring locally, empowering our teams, and continually upgrading our network infrastructure to deliver smarter, stronger technology solutions.

Segraoffersaveryrobustbenefitspackagetoourfull-time employees,someofwhichinclude:

• Medical,dental,vision insurance
• Life insurance
• 401(k) match
• Flexible Spending/Health Savings Accounts
• Tuitionandgymreimbursements
• Vacation/PTO,paid holidays,floating holidays
• Volunteerdays,parental leave
• Legal, accidental, hospital indemnity, identify theft, pet insurance

Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Salary Range: $65,000 - $80,000 + commissions

Beyondcompetitivehealthandretirementbenefitswithimmediate
401(k) vesting,Segraalsoinvestsinyourtotalwell-beingthroughprogramssupportingphysical,mental,financial,andsocialwellness.

SEGRA is committed to being an equal opportunity employer. The company does not discriminate on the basis of sex, race, color, creed, national origin, age, religion, sexual orientation, gender identity, gender expression, pregnancy, genetic information, veteran status, disability, or any other characteristic protected by applicable federal, state, or local lawsin employment with or treatment once employed in the company. No question on this application is used for the purpose of limiting or eliminating any applicant from consideration for employment on any basis prohibited by applicable local, state or federal law.

Individuals with disabilities may be entitled to a reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform SEGRA’s personnel if you need assistance completing this application or to otherwise participate in the application process.

NOTHING IN THIS APPLICATION FOR EMPLOYMENT SHALL CREATE AN EXPRESS OR IMPLIED CONTRACT OF EMPLOYMENT.