Service Technician Audio Video Systems

Job Description
The Role:

Winner of numerous prestigious National Awards, Logic Integration is the premier systems integrator in Colorado, devoted to integrating a full range of entertainment, emerging technologies for home & business. Our team of Designers, Engineers, Programmers, & Installers hold various certifications, supporting the company's philosophy of providing engineered solutions that exceed their clients' expectations

Job Description:

The AV Service Technician's responsibilities include consulting with clients, job site travel, and performing diagnostic tests, maintenance, and repair of Audio Video systems. Basic code loading and programming experience with Crestron and Control 4 are required. Experience and/or ability to interface with diverse clientele is required. Prior experience in commercial sound, video, lighting control, projection systems, corporate conference room sound & video and videoconferencing is preferred.

Must be a self-motivated, results-oriented professional with strong oral and written communication skills. High standards for personal integrity, work ethic, professional presentation, and quality work are also required. The successful candidate is driven by quality customer service and is seeking a long-term employment opportunity. The ability to play a musical instrument and/or read music as well as a personal interest in electronics, music, sound, lighting, video, and/or security systems is preferred.

Qualifications:

• Prior Experience w/ Commercial Audio, Video, DSP, Lighting control installations

• Two-year Electronics Degree or Equivalent Experience

• Excellent Troubleshooting Skills

• Proven Track Record in Providing Superior Customer Service

• Strong Time Management and Self-Management Skills

• Self-Motivated & Possesses the Ability to Work Independently

• Good Written Communication and PC Skills

• Ability to Process Service Work Orders Timely and Accurately

• Excellent Organization and Communication Skills

• High Standards for Professional Integrity and Work Ethic

• Ability to Deliver Professional Presentation

• Ability to Multi-Task and Meet Deadlines

• Seeking Long-Term Employment

• Basic code dropping, updating, and loading experience with Crestron, QSC, and Bi-Amp

• Ability to Play a Musical Instrument and/or Read Music is Preferred

• Personal Interest in Acoustics, Electronics, Music, Sound, Lighting, and/or Video Systems

Scope of Responsibilities:
Level 1

• Ability to read basic plans of audio and video.

• Pulling low voltage wire (new construction and retro fit), according to basic designs and project manager or lead tech instructions.

• Tone and Test cabling, be able to use a multi-meter

• Neat and legible labeling of wires and components according to company standards

• Experience with termination including RJ45, DB9, HD15, RCA, BNC, and other compression, crimp or solder on terminations. Fiber termination, installation, and splicing a plus.

• Understanding of how to trim-out basic in-wall/in-ceiling speakers with or without pre construction brackets, phone ports, data ports - I.E. RJ-11, RJ-45 jacks/ wires, and other basic equipment. Insuring all trim-out products are straight/level and lined up correctly. Laser level is a must on in-wall and on wall installations.

• Ability to rack mount most equipment, lacing rear bars in proper places, and rack rails along with terminating basic power to a power strip, labeling all cables and components.

• General knowledge of the basic systems and connectivity of those systems.

• Install and setup skills for basic installed systems

• Insuring items on given punch-lists are complete in a timely fashion.

• General knowledge of basic hand tools, proper and safe operation of those tools.

• Ability to work efficiently and neatly in client's homes and businesses. Neat and acceptable appearance, courteous to peers and clients.

• A sense of urgency for organization, and quality of work.

• Ability to work and communicate with other team members, and take direction from team lead and project manager.

• Assist other technicians with installations when needed.

• Updating time tracking

• Cleaning daily job trash, unneeded materials, etc. from the…