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Brand Guide — Customer Engagement Lead

Job in Lonetree, Douglas County, Colorado, USA
Listing for: Rivian
Full Time position
Listed on 2026-06-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Position: Brand Experience Guide — Customer Engagement Lead

Rivian is hiring a Product Guide III in Colorado to enhance customer engagement. The role encompasses welcoming customers, exceeding expectations, and achieving performance indicators while building a strong brand connection.

Applicants need at least 2 years of relevant experience in customer service or sales. This position also involves delivering exceptional customer experiences from initial engagement to vehicle delivery. Flexibility in scheduling is crucial.

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