Student Account Specialist

Student Account Specialist

Apply now Job no: 559742
Work type: Staff
Location: Long Beach
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Probationary, Full Time

• Full Time 1

The purpose of this position is to provide excellent customer service to University students entailing the maintenance of student and sponsor's accounts which includes the review, processing, and billing of charges to the account, the processing of refunds, the collection of balances owed, and the application of payments collected. Ensuring the financial integrity of student accounts as well as the sponsor's accounts through the performance of the necessary reconciliations and analyses.

• Ensure the integrity of the student account financial data:
  To prepare the necessary account reconciliations and reports relative to the Installment Plan such as the Installment Plan Lost Interest, Installment Plan Bad Debt Adjustment, and accrued costs to the Installment Plan Report.
• Maintenance of Student and 3rd Party Accounts Receivable:
  To review charges to student accounts to ensure their validity prior to billing the student.
• Provide customer service to students:
  Verifying student's eligibility to participate in the programs.

• Equivalent to four years of progressively responsible financial record‑keeping experience required.
• Four year college degree with a major in Accounting/Finance or equivalent preferred.

Click “Apply Now” to complete the CSULB Online Employment Application. Please fill out the application completely. It is important that all sections of the online application are completed fully and accurately. Be sure to include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.

Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects (10 pounds or less).

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

• Hiring Rate: The hiring rate for this position is $4,570
• CSU Classification Salary Range: The CSU Classification Salary Range for this position is $4,570 (Step #1) - $6,658 (Step #20) per month.

• Paid Time Off: Up to 24 vacation days per year, 14 paid holidays, and 12 sick days annually with unlimited accrual.
• Health Coverage: A variety of medical, dental, and vision plans.
• Retirement Plans: Participation in the CalPERS defined benefit plan, with voluntary savings options such as 403(b), 401(k), and 457 plans.
• Educational Benefits: Tuition fee waiver programs for eligible employees; dependent eligibility varies by employee group and bargaining unit.
• Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families.
• Additional Benefits: Wellness programs, professional development opportunities, and insurance options including life, disability, and pet insurance.

Consistent with California law and federal civil rights laws, CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin, or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art.

I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations .

California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

Advertised: Jul 02, 2026 (9:00 AM) Pacific Daylight Time
Applications close: Jul 16, 2026 (11:55 PM) Pacific Daylight Time