Theatre Arts Box Office Supervisor - Plan

Theatre Arts Box Office Supervisor - 10/12 Pay Plan

California State University, Long Beach

Under the general direction of the Department Chair & Theatre Management Coordinator, the incumbent is responsible for all fiscal activities and operations for the Theatre Arts Box Office and the University Theatre Box Office.

• Oversight of daily box office fiscal operations: process sales, reconcile data, prepare deposits, and transport deposits to the cashier’s office.
• Ticket sales schedule and systems programming: program all season and special events into the ticketing system, manage ticket assignments, handle technical issues, and produce budgetary reports.
• Operational efficiency: develop policies and procedures, maintain a box office procedures manual, and ensure adherence to cash handling procedures and PCI DSS.

Strong knowledge of cash handling practices and PCI DSS, familiarity with MS Office Suite and ticketing systems such as Blue Fin and , and experience working with diverse communities. Excellent written communication, customer service, and interpersonal skills. Detail‑oriented, flexible, and able to manage multiple projects under tight deadlines.

Bachelor’s degree or equivalent in a related field; two years of related experience preferred.

• Sedentary work; walking/standing minimal; lifting limited to lightweight objects (≤10 lbs).

Classification:
Guest Services and Sales Professional I
Time Base: 1.0 (40 hrs/week)
Duration:
Temporary 1 year, no permanent status.

Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.

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Consistent with California law and federal civil rights laws, CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin, or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209, and CSU’s Nondiscrimination Policy.

We provide reasonable accommodations to applicants and employees with disabilities. Contact Staff

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California State University, Long Beach requires all employees upon hire to reside in the State of California. The CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.