Assistant Admissions Counselor

Apply now Job no: 559834
Work type: Staff
Location: Long Beach
Categories: Unit 4 - APC
- Academic Professionals of California, Temporary, Full Time

Under the general supervision of the Associate Director of Admissions & Credit Evaluation and Admissions Counselor, this position provides student-centered counseling and guidance to prospective applicants and their families, and serves as a liaison to external partners, including high school and community college counselors. The incumbent delivers in-person services and communicates accurate information regarding established admissions policies and procedures. Working within defined guidelines, the position assists in reviewing and updating general and student-specific communications, and supports the evaluation of applications, appeals, and supporting documentation to ensure consistent application of admissions criteria.

Furthermore, the incumbent provides services that are equitable, inclusive, and culturally sensitive to enhance the quality of campus life. This position uses a student-centered and equity-minded approach in all communication and service efforts.

• Assist in providing in-depth counseling to applicants and their families. Provide accurate and timely information to High School/Community College counselors and members of the general public regarding established admissions policies and procedures. Review applications for admission, demonstrating knowledge and application of system-wide and CSULB policy regarding admissions.
• Support the coordination, review, and maintenance of Admissions communications including direct emails to students/response to tickets, and communication audits to ensure accuracy, consistency and effectiveness.
• Participate in the development of communication tools utilizing CRM platform Slate.
• Review and provide feedback to update Admissions web content, chatbot, meeting/conference materials, and presentations.

Enrollment Services
- Admissions

1.0 time-base, 40 hours per week.

This is a temporary position for one year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Student Services Professional IB

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

• Hiring Range:
  The hiring range for this position is $4,482 - $4,650 per month commensurate with candidate's education, experience, skills, and training.
• CSU Classification Salary Range:
  The CSU Classification Salary Range for this position is $4,150 - $5,076 per month.

At California State University (CSU), we prioritize the health, growth, and success of our employees. Our benefits program reflects our commitment to your overall well-being.

To be eligible for full benefits, employees must be appointed at least half-time (.50 FTE) with an appointment lasting more than six months and one day. Benefits eligibility and offerings may vary based on appointment type, classification, and applicable collective bargaining agreement. Eligible employees may have access to a comprehensive benefits package that can include:

• Paid Time Off: Up to 24 vacation days per year (based on employee group and/or length of service), 14 paid holidays, and 12 sick days annually with unlimited accrual.
• Health Coverage: A variety of medical, dental, and vision plans.
• Retirement Plans: Participation in the CalPERS defined benefit plan, along with voluntary savings options such as 403(b), 401(k), and 457 plans.
• Educational Benefits: Tuition fee waiver programs for eligible employees; dependent eligibility varies by employee group and bargaining unit.
• Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families.
• Additional Benefits: Wellness programs, professional development opportunities, and insurance options including life, disability, and pet insurance.

Strong interpersonal communication skills, including but not limited to: in-person, email, phone, group counseling, and presentations. Skill to effectively…