Sales & Events Coordinator

Job Description

As a sales coordinator you will be responsible for providing clerical and administrative support to the Managers in Sales & Marketing and further ensure department goals are met by providing administrative support to all facets of the group convention and sales process.

• Strong customer service and communication skills, anticipating and meeting guests’ needs and striving for high quality in all areas of the hotel.
• Respond to general telephone, email, and mail inquiries while supporting the sales department.
• Handle a high volume of incoming calls, prepare customer correspondence such as contracts and proposals, open and distribute mail, make photocopies, prepare reports, and send faxes.
• Assist with special projects as needed; maintain filing systems, schedules for appointments, travel, and meetings; act as liaison with departments; maintain a professional environment.
• Create and maintain accounts, bookings, and events.
• Be the first point of contact for lead inquiries and assign leads in a timely manner.
• Perform data entry duties.
• Maintain regular and predictable attendance.
• Other tasks as assigned.

• Very proficient in Word, Excel, PowerPoint, Outlook; knowledge of Opera Cloud Sales & Catering preferred.
• Clear and professional telephone communication.
• Excellent verbal and written communication skills.
• Capable of managing multiple projects and responsibilities with ease.
• Well organized and detail oriented.
• Can work independently and as part of a team in a fast‑paced environment.
• High school or equivalent education required;
  Bachelor’s degree preferred.
• Prior luxury hospitality experience preferred.

• Rate of pay: $30.00 per hour.
• Discounted hotel rooms and food & beverage rates at sister properties worldwide.
• Learning programs through Accor Academies for growth and development.
• Opportunity to develop talent and grow within your property and across the world.
• Ability to make a difference through CSR activities such as Planet 21 and WATCH.

Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D.