Medical Receptionist Job Long Beach area,California USA,Administrative/Clerical

Position: Medical Receptionist (30074)

Job Details:

Job Location:

Magalia Medical - Magalia, CA 95954 Position Type:
Temporary Full Time Salary Range: $26.25 - $35.43 Hourly

GENERAL

PURPOSE:

Medical Receptionist is responsible for providing assistance to patients on the telephone and at the front desk, and processing all receipts.

MAIN RESPONSIBILITIES & DUTIES:

Assists patients calling or visiting the clinic

Greets patients and visitors at the clinic
Provides assistance to patients and others contacting the clinic by telephone; may provide direct assistance, or take messages and direct calls to the appropriate party
Completes initial registration information of new patients following established policies and procedures
Updates any changes of patients information in computer database and scans updated paperwork into Electronic Health Record (EHR) under correct tabs
Provides patient portal invite to all patients, updates computer database and scans paperwork into EHR under correct tab
Schedules appointments for patients calling in, or walking in to the clinic.
Calls patients to confirm next days appointments
Identifies no-shows and cancellations, and reschedules patients as appropriate for follow-up
Maintains daily EHR worklist

Responsible for verifying medical coverage, and co-pays, and authorization for services

Determines program eligibility for patients and completes the application procedures
Prints program eligibility forms, checks for completeness and scans in to EHR
Determines appropriate patients share of cost and co-pays for all types of payers and collects those payments
Verifies coverage under insurance, Medicare/Medi-Cal, Managed Care and other Federal/State Programs
Obtains proof of income from the patients per Sliding Fee Policy
Documents notes in computer regarding collections, payment arrangements, failed appointment notice, or additional conversations
Advise patients of present and past due account balances and make payment arrangements through Patient Account Services (PAS) Department
Processes cash, check and credit card payments, ensuring collection of full insurance co-payments, sliding fee and private payments

Responsible for printing receipts and posting payments in the computer

Compiles daily stats

Responsible for reconciling cash collection

Reconciles daily cash collections, check receipts and credit card payments and prepares bank deposit slip
Balances daily transactions in database

Provides administrative support to the department

Prints the next days schedule for front desk and daily huddle
Keeps inventory of forms used at the front desk; notify supervisor if reordering is necessary to maintain appropriate inventory level

Other duties as assigned by Supervisor

QUALITIES & CHARACTERISTICS

Maintains a professional relationship and positive attitude with co-workers, the public, patients and all Ampla Health’s staff, Board of Directors and vendors

Maintains the highest professional ethics and is honest in dealing with people; is a model for all employees through his/her actions

Strives to learn more and is receptive to new challenges and opportunities

Displays enthusiasm toward the work and the mission of Ampla Health

PROFESSIONAL KNOWLEDGE, SKILLS & ABLE

High School Diploma or GED required

Ability to use Microsoft Word for basic correspondence

Ability to type a minimum of 40 WPM

Must be able to use a calculator

Bilingual (English/Spanish) (English/Punjabi) (English/Hmong) preferred but not required

Ability to adapt to specific environment and duties

Demonstrate clear knowledge of Ampla Health’s clinic structure, standards, procedures and protocols

Medical Assistant required

COMMUNICATIONS SKILLS

Must have neat and legible handwriting

Must be able to interact with patients courteously and calmly

Ability to communicate well with the public

WORKING CONDITIONS &

PHYSICAL REQUIREMENTS

Work well with patients in a generally comfortable office environment. Employees must possess the following physical requirements:

Must be able to hear and communicate with clients and staff on telephone and those who are served in person, and speak clearly in order to communicate information to clients and staff

Must be able to lift up to 40 pounds and push up to 100 pounds (on…