Citation Processing Services Coordinator

Located just three miles from the Pacific Ocean, CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campus—one of the largest in the CSU system—serves more than 42,000 students and is known for its commitment to student success, innovation, and impactful academic and research initiatives.

As a member of the CSULB community, you’ll experience a dynamic environment filled with cultural landmarks, collaborative energy, and opportunities to make a meaningful difference.

Work-life balance thrives here. Long Beach blends coastal relaxation with urban vibrancy, offering miles of beaches, year-round sunshine, a thriving arts and food scene, and convenient access to both Los Angeles and Orange County. It’s an ideal place to grow your career while enjoying everything Southern California has to offer.

Join the California State University (CSU) and explore career opportunities that advance student success and strengthen California’s future—offering competitive compensation, comprehensive benefits, and professional growth.

Under general supervision, the incumbent independently facilitates all administrative and analytical functions related to citation processing services for the campus community, including review and processing of administrative review appeals, coordination of administrative hearings, contributing towards the development and implementation of ongoing policies, procedures, guidelines and reporting related to the program.

• Independently facilitates review and processing of administrative appeals
  - Receives and processes citation appeal requests within prescribed deadlines and in accordance with campus procedures and applicable vehicle codes. Runs various reports and analyzes results to ensure processes were applied consistently and in compliance. Reports all problems and trends including but not limited to appeals and DMV or other system errors to the Operations Manager and works pro-actively to provide timely resolutions while maintaining compliance.
• Development and implementation of ongoing policies, procedures, guidelines and reporting related to the program
  - Researches and remains current on applicable legislation and regulations as it pertains to Parking and Citation Processing. Serves as a liaison to the department in regards to advisement, understanding and interpretation of various state legislation pertaining to citations.
• Coordination of Administrative Hearings & Court appeals for citation appeals
  - Provide oversight with regard to compliance with AB408 and CVC 40215 as related to administrative hearing requirements. Provides ongoing support to help ensure integrity of administrative hearing process and impartiality of administrative hearing officer and the appeal process. Responsible for administrative hearing requests and ensures that citation payment has been made by customer or that a Financial Hardship Waiver has been completed.
• Oversight for citation-related administrative functions
  - Serves as point of contact between campus and DMV for citation related matters, including handling of abstract processing and issuance for DMV holds and releases. Provides citation related information to campus parking enforcement in support of enforcement related activities, including verification of information pertaining to scofflaw offenders that might require immobilization and or towing.

Parking Administration

1.0 time-base, 40 hours per week.

This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Administrative Analyst/Specialist I
- Nonexempt

Salary placement is…