Senior Consultant - AfterSales

We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team.

We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives – both professional and personally – so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition.

One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success.

This position is part of a client-facing account team responsible for supporting the delivery and evolution of After Sales Performance and Dealership Performance Urban Science solutions, with responsibility for managing multiple monthly web-based Service View systems, reporting, advanced analytics, and ongoing client support. The position requires occasional client site visits and close collaboration with client stakeholders to ensure accurate, timely, and insight-driven deliverables.

Key responsibilities include, maintaining Service View systems, processing and analyzing complex datasets, developing advanced SQL queries and stored procedures, and producing clear, visually compelling reports and presentations that translate data into actionable business insights. The role also involves providing hands‑on support across aftersales analytics tools and sustainment and project‑based work, while demonstrating strong workload management, technical expertise, and the ability to effectively manage client relationships and expectations in a fast‑paced, collaborative environment.

This role has current Hybrid Workplace flexibility local to the Los Angeles/Orange County area and work in person in our Los Angeles, CA and client office as needed, currently two times per week (Currently Tuesdays and Wednesdays), though this may change as business needs evolve. During initial training, additional visits may be required to support hands‑on learning and a smooth onboarding experience.

URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE.

Pursuant to California law, the reasonably expected salary range for this position is $87,500 - $110,670 + discretionary bonus potential. This range reflects a good‑faith estimate of the compensation expected to be offered at the time of hire. Consistent with California law, the Company does not inquire about or consider an applicant’s salary history.

At Urban Science, we are committed to creating an inclusive and welcoming workplace where diverse perspectives drive better outcomes for our employees, clients, and communities. We are proud to be an equal opportunity employer and make all employment decisions based on qualifications, merit, and business needs. We are committed to equitable practices across hiring, development, career growth, and compensation. In accordance with applicable federal and Texas law, we do not discriminate in any aspect of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by law.

• Plans, organizes, develops and delivers client-requested reports, deliverables and projects on time, adhering to client requested specifications.
• Designs, creates and manages client databases, utilizing Urban Science proprietary software, ensuring accurate and high-quality data.
• Assists management in creating estimates and proposals for clients to better understand the proposal process.
• Serves as a contact for, and develops relationships with, the client to effectively respond to client requests and inquiries in a timely manner and help…