Overnight Front Desk Associate - West Ocean (32-hours

Front Desk Associate (Part‑time)

Compensation: $21.00 per hour plus benefits.

Schedule:

(32 hours) total

Sunday, Monday, Thursday, and Friday from 10:00pm - 6:30am

• Represent Action Property Management and the Association by delivering exceptional 5‑star customer service and ensuring 100% resident satisfaction.
• Maintain the appearance of the front desk area, lobby, and main elevators.
• Monitor lobby activity and maintain access control.
• Provide concierge services.
• Complete Daily Activity Report.
• Answer and direct incoming phone calls. Receive and distribute resident parcels.
• Address resident and guest concerns and questions.
• Demonstrate a strong understanding of the association's governing documents.

• Must be over 18 years of age and successfully pass a pre‑employment background check and drug screening.
• At least 1 year of customer service experience.
• Hospitality, luxury retail, or fine dining experience is preferred.
• Hospitality Management college students or recent graduates are highly desired. Polished and professional appearance and demeanor.
• Upbeat and positive team player attitude.
• Strong judgment and solutions‑oriented.
• Proactive customer service approach.

Action Property Management offers competitive pay and ample opportunities for career growth and advancement. The comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. Generous paid time off is provided, including vacation hours, sick time, and company‐observed holidays. The company invests in infrastructure, technology, training, and tools needed to excel in the role.

A workplace culture that values hearing, supporting, and valuing employees is encouraged.

Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco and Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.