Sales and Operation Support

Role Purpose The Sales & Operation Support role is responsible for working with the Sales, Traffic & Documentation Department as well as Marine Department. This position serves as the primary contact for the external customers. Responsible for achievement of customer satisfaction goals by providing service information; attending to customer requests and queries; appropriately communicating customer requirements and effectively relaying pertinent information to the customer regarding their shipment.

This position may require employees to answer phone calls after 5:00pm and on weekends, as needed.