Senior Platform Product Designer

Chorus Innovations is a fast-growing healthcare technology company with an adaptive platform as a service (PaaS) that enables the rapid development of mobile, desktop, text messaging and interactive voice applications. Chorus’ platform currently powers transformative healthcare, biomedical research and community health projects across institutions and public health agencies nationwide. We believe every community should have world-class health technology so they can thrive.

Our mission is to improve the lives of people and communities by democratizing technology development in health and research.

The Product Design team is seeking an experienced Senior Product Designer to lead and elevate our design initiatives across a range of applications in the public health sector. We are seeking a designer who is deeply enthusiastic about crafting exceptional user experiences and is dedicated to shaping products that can significantly improve health outcomes for millions. Our leadership team is committed to making a positive impact on the world by bringing top-tier product design expertise to those who need it most: our communities.

The ideal candidate should possess a genuine passion for creating refined user experiences for both native and web applications, catering to both mobile and desktop platforms. Strong collaboration skills are essential, as well as the ability to remain composed in high-pressure situations, adept problem-solving capabilities, meticulous attention to detail, and adaptability in fast-paced environments. Above all, the role requires a dedicated individual who understands Apple-level standards of excellence, and has a design aesthetic that is intentional, simple, and beautiful.

This candidate should be both technical and visionary. They will partner with Technical Platform Product Managers, Data Scientists, and healthcare SMEs to create and evolve the world’s newest, most innovative platform in the healthcare space. The candidate will work on platform product features that span multiple product lines and integrate with complex systems, such as EHRs. The ideal candidate should have experience designing and delivering AI products, while also using AI products in their design and prototyping process.

The candidate will focus primarily on the Chorus platform and its core features, partnering with product line-focused teams to create one unified Chorus product ecosystem.

• Lead the end-to-end product design process, from initial concept and user research to wire framing, prototyping, and high-fidelity UI/UX design.
• Collaborate closely with cross-functional teams including product managers, engineers, and healthcare experts to define design objectives and project priorities.
• Develop and maintain design systems, guidelines, and best practices to ensure design consistency and scalability across products.
• Leverage user research and Domain Driven Design (DDD) artifacts, gather insights and design journey maps to inform design decisions.
• Create interactive prototypes to support user testing sessions to validate design concepts and gather user feedback.
• Translate complex user needs and business requirements into simple, intuitive and visually appealing design solutions.
• Mentor and provide guidance to junior designers, fostering a culture of collaboration and design excellence within the team.
• Lead design reviews and provide constructive feedback to peers and team members to continually improve design quality.
• Stay updated with industry trends, emerging technologies, and design methodologies, and share knowledge within the organization (AI, etc).
• Ensure designs are simple, beautiful, and accessible.

• Preferred but not required: Bachelor’s degree in Design, HCI, or related field, or equivalent practical experience.
• 5+ years of experience in product design working on technical products, with a strong portfolio demonstrating expertise in UI/UX design for web and mobile applications.
• Experience designing and shipping AI-driven products or features (or experience prototyping AI driven ideas).
• Proficiency in design tools such as Figma (preferred), Sketch, or…