Financial Aid Systems Lead - PeopleSoft Expert

Job Summary

This position is responsible for leading the ongoing development, implementation, and maintenance of the CMS Financial Aid Module in support of a comprehensive student aid delivery system that administers more than $450 million annually in financial aid to over 30,000 students. Responsibilities include researching, planning, and facilitating the implementation of federal, state, and institutional financial aid program requirements, as well as assisting in leading the Financial Aid Systems team.

The role also provides services that are equitable, inclusive, and culturally sensitive to enhance the quality of campus life and uses a student‑centered and equity‑minded approach in all communication and service efforts.

• Performs the duties of Module Lead for the People Soft Student Administration Financial Aid Module.
• Serves as a primary point of contact for internal questions regarding systems processing and production issues.
• Supervise, plan and direct the work of the Assistant Module Lead and other financial aid systems staff.
• In coordination with other Module Lead(s) act as point of contact for cross‑modular support and CMS (Chancellor's Office Systems Team) Support.

• Hiring Range: $7,284 - $7,429 per month, commensurate with candidate's education, experience, skills, and training.
• CSU Classification Salary Range: $7,284 to $10,611 per month.

• Paid Time Off: Up to 24 vacation days per year (based on employee group and/or length of service), 14 paid holidays, and 12 sick days annually with unlimited accrual.
• Health Coverage: A variety of medical, dental, and vision plans.
• Retirement Plans: Participation in the CalPERS defined benefit plan, along with voluntary savings options such as 403(b), 401(k), and 457 plans.
• Educational Benefits: Tuition fee waiver programs for eligible employees; dependent eligibility varies by employee group and bargaining unit.
• Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families.
• Additional Benefits: Wellness programs, professional development opportunities, and insurance options including life, disability, and pet insurance.

Thorough knowledge of online student information system (People Soft preferred) and imaging systems. Knowledge of standard financial aid processing systems, applications and verification procedures. Knowledge and experience with PS Query Tool, SQL, SQR preferred. Demonstrated subject matter expertise of financial aid to support administration and compliance of federal, state, and institutional regulations and processes. Proven ability to analyze user needs and translate into detailed technical specifications.

Proven ability to design, create, implement and maintain complex technical rules in support of business processes. Demonstrated ability to analyze data requirements and research data availability and access methods. Demonstrated ability to coordinate workflow. Demonstrated ability to carry out assignments without detailed instructions. Strong analytical skills are required to ensure that assessment of issue resolution, project planning, and accurate reporting (internal and external) are adequately achieved to support office goals and priorities.

Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non‑discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."

Equivalent to a bachelor's degree in a related field and four years of relevant experience.

Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects (10 pounds or less).

Consistent with California law and federal civil rights laws, CSULB provides equal opportunity in employment without unlawful…