SRWC Building Manager

Building Manager

Under the general supervision and direction of the USU Operations Manager, the Building Manager is responsible for the overall operation of the Student Recreation and Wellness Center (SRWC) in the support and absence of full-time staff. The Building Manager will assist in various technical and professional duties as assigned, to gain practical experience in the SRWC field.

1. Enforce and ensure compliance with established SRWC/University Student Union policies and procedures. Oversee the SRWC facilities in the support and absence of full-time staff. Monitor all events and patrol the inside/outside of the building, reporting any activities that may affect events occurring inside and outside the building.

2. Open and/or secure the overall building at designated operating hours (i.e., unlock and lock the building, secure office and departmental areas, turn various systems off and set building alarms as assigned).

3. Assist with the opening and closing of all point-of-sale operations, which include securing equipment and cash bags. Assists with membership software applications as needed in order to service members in all areas of the facility.

4. Review daily setup worksheets to ensure that all events are set up according to plan. Responsible for the set-up, monitoring, and breakdown of reservations/events.

5. Communicate with staff via two-way radio throughout shift. Prepare a written report and/or log of each shift or event worked, and e-mail report to a provided distribution list.

6. Conduct inventory of specified storages within facility.

7. Provide breaks and assist student staff when necessary.

8. Make frequent rounds of the facility and communicate with facilities staff regarding issues relating to restrooms, lockers, faucets, urinals, non-functioning lighting, and take appropriate action to address situations needing immediate attention.

9. Conduct traffic counts of assigned common building areas on an hourly basis, complete assigned shift checklists, and process appropriate paperwork throughout shift.

10. Reset and clean tables and chairs in all lounges and eating areas according to corresponding diagrams.

11. Is familiar with all AV equipment and room set-ups and assists facilities staff when necessary. Troubleshoots audio-visual equipment as necessary. Attend AV training as assigned.

12. Regularly check to see that all events are functioning normally (i.e., proper room set-up, lighting, temperature, audio-visual equipment, etc.)

13. Prepare clear and concise electronic shift reports regarding events, issues with staff, guests or services, conditions of the building, building infrastructure, and furnishings. Reports will include actions taken to address issues along with additional information so building management can start problem solving as soon as possible.

14. Is the first responder to injury/incidents within the building and is responsible for preparing the incident report to submit to supervisor for review.

15. Conduct tours of the SRWC when scheduled and necessary.

16. Model appropriate behavior and provide leadership for other SRWC student staff.

17. Serve as a resource to the SRWC. Is familiar with the SRWC and campus.

18. Work on special projects as assigned.

19. Other duties as assigned, reasonably within the scope of the job.

Education and/or Experience

Must have at least one year of work-related experience. Experience in other college unions is desirable. Must be a current and active CSULB student enrolled in a minimum of 6 units.

Knowledge and Abilities

Requires strong initiative, sound judgment, and the ability to quickly learn and apply CSULB regulations and SRWC/University Student Union operating procedures. Must be able to perform complex tasks independently, assess situations, make informed decisions, and communicate effectively in English. Strong presentation, customer service, and public relations skills are required. Knowledge of audiovisual equipment is preferred. Ability to interpret and enforce facility policies, adapt to changing priorities, and work effectively with diverse individuals while remaining…