Middle Market Business Development Officer

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Responsible for profitable business development and monitoring the quality of the largest existing portfolio of companies with annual gross sales of at least $50 MM and generally less than $500 MM within a specific geographic area. Ability to develop trusted advisory relationships with senior executives (e.g., CEO, CFO, COO) of the companies, lead and coordinate with One Bank Partners to create and implement a relationship strategy for very large, complex clients and prospects.

This position requires a strong understanding of credit, commercial products and financial statement analysis, in order to offer beneficial banking solutions (e.g., loans, treasury management, capital markets) based on clients’ and prospects’ needs. Some incumbents may specialize in a specific industry such as Health Care. The role is expected to solicit participation in public debt issuance for clients and to participate in community activities.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures. Accountable for always doing the right thing for customers and colleagues, ensuring that actions and behaviors drive a positive customer experience. While operating within the bank’s risk appetite, the role achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

• Work independently to identify and develop profitable new “lead left” client relationships by leveraging centers of influence, existing clients, and referral sources.
• Effectively grow long-term profitable “lead left” relationships.
• Work closely with assigned Fifth Third internal partners to deepen existing relationships and acquire new high‑value prospective relationships.
• Attend community and/or specific industry forums, conferences, and meetings to broaden relationship networks, referral sources and deepen knowledge of trends, practices, services and the competitive landscape.

• Work with One Bank partners (Treasury Management, Capital Markets, and Wealth Management, etc.) to analyze, evaluate, and develop a tailored relationship strategy for each client or prospect.
• Plan and conduct relationship strategy review meetings with internal Fifth Third business partners and client’s trusted advisors (e.g., attorneys, accountants).
• Ensure that customer relationships are managed to maximize the opportunity for the bank while taking into account bank risk and customer needs.

• Meet with customers on a regular basis to enhance the trusted advisor relationship and ensure business needs are being met.
• Lead and coordinate all client‑facing activities, including credit support, treasury management, and capital markets.
• Utilize the bank’s Customer Relationship Management (CRM) system for client activity tracking, call reports, and pipeline management, reinforcing its use for assigned partners to monitor pre‑call and post‑call activities.
• Utilize consultative sales skills, commercial playbook principals, and call reporting plans to enhance the client experience.

• Analyze financial information to determine which questions to ask to decide on the credit request that should be pursued.
• Partner with portfolio managers and credit officers on credit requests and adhere to established portfolio management guidelines (e.g., delinquencies, documentation preparation, financial statement tracking exceptions, mature loans).
• Monitor, on an ongoing basis, information concerning customer financial performance, condition, and industry trends to determine that any credit exposure is at an acceptable risk and priced accordingly.

No formal supervisory responsibilities. Expected to provide guidance to Commercial RM I & II.

• Bachelor’s or Master’s in Business (e.g., Business Administration, Finance,…