Assistant Director, Financial Aid Operations and Processing

Assistant Director, Financial Aid Operations and Processing

Job no: 562206
Work type: Staff
Location: Long Beach
Categories: Unit 4 - APC - Academic Professionals of California, Administrative, Temporary, Full Time

Located just three miles from the Pacific Ocean, CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campus—one of the largest in the CSU system—serves more than 42,000 students and is known for its commitment to student success, innovation, and impactful academic and research initiatives.

As a member of the CSULB community, you’ll experience a dynamic environment filled with cultural landmarks, collaborative energy, and opportunities to make a meaningful difference.

Work-life balance thrives here. Long Beach blends coastal relaxation with urban vibrancy, offering miles of beaches, year-round sunshine, a thriving arts and food scene, and convenient access to both Los Angeles and Orange County. It’s an ideal place to grow your career while enjoying everything Southern California has to offer.

Join the California State University (CSU) and explore career opportunities that advance student success and strengthen California’s future—offering competitive compensation, comprehensive benefits, and professional growth.

Under the supervision of the Associate Director of Financial Aid Operations, the Assistant Director of Financial Aid Operations & Processing participates, coordinates, and monitors operations and processing activities within the Financial Aid Department. This position serves as a lead for the Financial Aid Counseling/Program Coordinator team and helps to establish operational direction and implements policy for the daily functions of the office.

Furthermore, this position provides services that are equitable, inclusive, and culturally sensitive to enhance the quality of campus life. This position uses a student-centered and equity-minded approach in all communication and service efforts.

• Provide oversight, direction, and coordination of workflow for operational and processing financial aid programming, while actively performing necessary tasks to support these programs.
• Provide leadership and oversight for financial aid operational and processing programming, as well as within the Financial Aid and Scholarships Department. Supervise financial aid counselor/program coordinators, coordinate workload to meet milestones, and help to build an effective team.
• Serve as a member of the Financial Aid Leadership Team, helping to craft policies and procedures for the department. Assist as needed to provide support and guidance for front-facing and backend activities. Other duties as assigned.

1.0 time-base, 40 hours per week.

This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Student Services Professional III

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

• Hiring Range:
  The hiring range for this position is $5,675 - $5,789 per month commensurate with candidate's education, experience, skills, and training.
• CSU Classification Salary Range:
  The CSU Classification Salary Range for this position is $5,540 - $7,893 per month.

At California State University (CSU), we prioritize the health, growth, and success of our employees. Our benefits program reflects our commitment to your overall well-being.

To be eligible for full benefits, employees must be appointed at least half-time (.50 FTE) with an appointment lasting more than six months and one day.…