Public Safety Dispatcher - Iv - Lateral

PUBLIC SAFETY DISPATCHER I - IV - LATERAL

• Employer:
  
  City of Long Beach
• Salary: $2,071.20 - $3,528.40 Biweekly
• Location:
  
  City of Long Beach, CA
• Job Type: Classified - Full-Time, Permanent
• Job Number: J45AN
  -26C
• Department:
  Disaster Preparedness & Emerg Communications - (CL)
• Opening Date: 03/02/2018
• Closing Date:
  Continuous

Under general supervision, receives and dispatches emergency (911) and non-emergency calls for police or fire and emergency medical service; enters data into a computer terminal while questioning callers for information; determines nature, validity and disposition of calls; may provide post dispatch medical instructions; utilizes computer generated messages and priorities to dispatch field units to emergency situations; operates a variety of communications equipment including radios, accessories and telephones;

performs call reception and dispatch activities utilizing computer-aided dispatch system; answers or refers inquiries and complaints regarding a wide variety of public safety and related matters; accesses, retrieves, and transmits vehicular or incident information to field units; relays relevant situational information to non-city enforcement or public safety agencies; may provide training for dispatchers and participate in evaluation of their performance;

may act in a variety of dispatch supervisory positions; performs other related duties as required.

Under general supervision, receives and dispatches emergency (911) and non-emergency calls for police or fire and emergency medical service; enters data into a computer terminal while questioning callers for information; determines nature, validity and disposition of calls; may provide post dispatch medical instructions; utilizes computer generated messages and priorities to dispatch field units to emergency situations; operates a variety of communications equipment including radios, accessories and telephones;

performs call reception and dispatch activities utilizing computer-aided dispatch system; answers or refers inquiries and complaints regarding a wide variety of public safety and related matters; accesses, retrieves, and transmits vehicular or incident information to field units; relays relevant situational information to non-city enforcement or public safety agencies; may provide training for dispatchers and participate in evaluation of their performance;

may act in a variety of dispatch supervisory positions; performs other related duties as required.

• Applicants must meet either option A or B:
  Possession of a California P.O.S.T. Dispatcher certificate (proof required)*.
• Applicants must meet either option A or B:
  Possession of a recognized Emergency Medical Dispatcher certificate (proof required)*.
• Two years paid, (full-time equivalent) of current or recent (within 12 months) experience as a public safety dispatcher with a public agency.
• Ability to demonstrate keyboarding skills at 35 wpm; candidates must submit proof of acceptable keyboarding certification (proof required)*.
• Willingness to work any shift assignment and work mandatory holidays, weekends and overtime.
• Ability to handle a high volume of emergency and non-emergency calls with tact, good judgment, initiative and speed; question callers while simultaneously typing information into a computer terminal; speak English clearly and understandably; comprehend, interpret and retain written and orally presented information effectively i.e., read, memorize, interpret and apply policies and procedures, State Penal Code, FCC regulations, charts and maps.
• Ability to pass a thorough background investigation, polygraph examination and psychological evaluation conducted by the Long Beach Police Department. The investigation will include information regarding relatives, references, acquaintances, educational background, residential history, employment history, military service records, financial status, legal history, drug use and related areas.

* Required documents, such as a keyboarding certificate, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name…