Medical Support Assistant

The Long Beach VA Health Care Systems Health Administration Service is recruiting for multiple Medical Support Assistant positions. Selectees can be placed in a clinic, primary care, specialty care, mental health or a call center based on the needs of the healthcare group.

Welcome to VA Long Beach

Tibor Rubin - History

* Scheduling, canceling, re-scheduling patient's appointments and/or consults

* Entering no-show information

* Monitoring electronic wait lists

* Preparing for clinic visits

* Establishing and maintaining medical outpatient and inpatient charts as well as administrative records

* Monitoring both inpatient and outpatient appointments for areas of responsibility

* Obtaining medical information from patients

* Coordinating information and actions related to patient care and services

* Ensuring encounter forms are completed in order to obtain appropriate workload credit

* Verifying and updating demographics and insurance information

* Ensures that the Interdisciplinary Team setup (including consult category of care) is closely monitored to effectively support the needs of the VA clinics, and make any necessary adjustments.

* Work with the team to reinforce the plan of care and self-help solutions

* Managing consult metrics to verify and validate accuracy and resolve issues

* Participates and provides input in problem solving on operational issues or procedures in team meetings

* Other duties as assigned

Work Schedule:

Monday - Friday 8:00am - 4:30pm or

Monday - Friday 7:30am - 4:00pm

Subject to change due to the needs of the service.

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