Queen Mary Hotel - Banquets Server

Address 1126 Queens Hwy, Long Beach, CA, 90802

Compensation $16.50/hour

The Banquet Server is the heartbeat of our hospitality team, blending dedication and attention to detail to deliver unforgettable experiences. With top-notch customer service and communication skills, you orchestrate every banquet event with precision and flair, setting the stage for memorable moments that exceed our guests' expectations.

• Customer Service Excellence: Approach all guest interactions with a friendly and service-oriented demeanor, ensuring a positive experience.
• Communication: Effectively communicate with guests and team members to coordinate service and address any needs or concerns.
• Attention to Detail: Set up and serve banquet functions according to hotel standards, ensuring all details are attended to.
• Time Management: Manage time efficiently to ensure prompt and efficient service during events, from setup to breakdown.
• Problem-Solving: Address guest complaints and issues calmly, referring them to management when necessary.

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Previous experience in a banquet or hospitality setting is preferred.
• Certification in Alcohol Awareness and Food Handling as required by state regulations.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay
  ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

About Evolution Hospitality As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field.

Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it’s this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.