Hotel Queen Mary - Banquets Manager OEM

Compensation $70,000.00/year

Job Description

As Banquets Manager, you’re the maestro of memorable moments—masterminding every detail so that each event goes off without a hitch! You’ll keep the Banquet Department running smoother than a perfectly choreographed dance, balancing cost control with dazzling guest service. From setting the stage for spectacular celebrations, orchestrating flawless serving, to leading the grand finale cleanup, you’re in charge of it all.

And when it comes to your team, you’re the ultimate coach—hiring, training, cheering them on, offering guidance when needed, and celebrating their growth. If you love being at the heart of the action and inspiring others to shine, this is your spotlight!

This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.

• Hospitality Hero: Approach every guest and teammate with genuine warmth and a service-first attitude—your smiles and positive energy set the stage for unforgettable events!
• Attendance Ace: Keep your attendance shining by reliably showing up ready to impress, adapting to our ever-changing event schedule and upholding Aimbridge Hospitality’s gold standards.
• Style Superstar: Rock your uniform and name tag with pride, ensuring your appearance always matches the high standards of our brand and wows guests at every turn.
• Safety & Standards Whiz: Follow all Aimbridge Hospitality guidelines and regulations to keep every event smooth, safe, and running like clockwork—for both guests and staff.
• Certification Superpower: Always be prepared by keeping your Food Handlers, Alcohol Awareness, CPR, and First Aid certifications up to date—because you’re ready for anything the banquet world brings your way!

• High school diploma or equivalent with at least 2 years of progressive hotel or related experience; supervisory experience required
• Proficient in Windows operating systems
• Strong communication skills; able to convey information clearly and listen effectively to coworkers and guests
• Skilled at problem-solving, including anticipating, identifying, and resolving workplace issues under pressure
• Capable of assimilating and analyzing complex information from multiple sources and making quick, accurate decisions
• Comfortable working with financial data and performing basic arithmetic functions

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay
  ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

WELCOME TO THE QUEEN MARY! Once a world-class ocean liner, the Queen Mary Hotel offers guests unique accommodations and a wide array of attractions that simply cannot be found anywhere else. UNIQUE LONG BEACH HOTEL ACCOMMODATIONS Whether it’s the authentic polished wood paneling, the original 1930s artwork, the Art Deco style or the operable porthole(s), there’s no question that the Queen Mary Hotel is unlike any other Southern California hotel.

Each stateroom is unique with its own personality and offers a real glimpse into what transatlantic travel was like during the 30’s, 40’s and 50’s. With an impressive history and tradition of excellence, the Queen Mary Hotel is more than a place to rest one’s head – it’s an entire experience. THE QUEEN MARY EXPERIENCE From historic tours, to paranormal attractions, shops, spa and various events, there are a wide variety of things to do and see while aboard the ship.

We hope you enjoy your stay aboard the Queen Mary and take advantage of all the wonderful sites, sounds and tastes, the ship has to offer. About Evolution Hospitality As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America.

At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package.

And it’s this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.