Career Center - Career Advisor

Job Description

800 W Pacific Coast Hwy, Long Beach, CA 90806, USA

• The Career Advisor position provides a wide range of services for job seekers and employers including, but not limited to, job readiness support, resume development, interview techniques, outreach, screening, assessments, work readiness workshops, job development training assistance, recruitment events, and follow up services.
• The Career Advisor staffs the Goodwill SOLAC Community Career Centers.
• The Career Advisor reports to the Vice President (VP) of Workforce Development.
• As instructed by the VP, the Career Advisor is responsible for the job placement of Job Seekers accessing the Community Career Center.
• In addition, this position will provide recruitment services for businesses to assist with their hiring needs.
• The Career Advisor will assess regional employer’s/industries’ hiring needs and will determine how Goodwill SOLAC can best serve the employer/industry workforce needs.
• The Career Advisor must exhibit strong skills in job development and marketing of job placement services as job placement outcomes are critical to the success of the Community Career Centers.
• The Career Advisor will also work closely with the other Goodwill SOLAC employment training staff to assure all Goodwill SOLAC participants have access to job opportunities.
• The Career Advisor will also interface with other Goodwill departments, including, but not limited to Human Resources, Marketing and Public Relations, Accounting, and Retail Operations, as it relates to job placement.
• The Career Advisor will provide resume development support.
• The Career Advisor will connect job seekers to community resources (as necessary) including, but not limited to, childcare services, housing services, educational/GED services, and financial literacy services.
• Occasional evening and weekend work related activities are a requirement for this position.
• Will serve 20 people per week in accessing their respective Career Center.
• Will place into employment 10 placements per month per Career Center.

Planning and Development Functions

• Participates in a Team Approach along with the other Career Advisor staffing the Community Career Center.
• Educates both employers and job seekers as to the necessity of providing employment verification documentation to the Career Advisor in a timely manner.
• Utilizing a Client Management database, develops and records new business contacts weekly and prepares weekly and monthly summaries of activities for review by the VP.
• Advises job seekers on resume preparation, application completion, and using the Internet and other on-line platforms for job search purposes.
• Coordinates efforts with the area American Job Centers of California (AJCCs), Career Centers, and EDD offices relative to meeting the staffing needs of local businesses.
• Stays current on regional employment trends and articulates those trends to the VP, executive management team, and Board of Trustees as requested.
• Relates tax credit savings or other hiring incentive information to prospective employers.
• Keeps abreast of occupational training needs, local labor market fluctuations, economic trends and entry level requirements to ensure participants’ employment.
• Oversees new business development by conducting positive recruitments or mini-job fairs at the Community Career Center sites.
• As assigned by the VP, Goodwill SOLAC represents at various business and community events (such as Rotary, Chambers of Commerce, PIHRA, etc.) that will include public speaking, multi-media presentations, and other types of information sharing regarding services offered by Goodwill for employers and job seekers.
• Conducts satisfaction surveys of those job seekers and employers who access the Community Career Centers.

Is responsible for implementing standards, evaluation procedures, employer satisfaction surveys and other tools for reviewing and monitoring the overall quality and effectiveness of Goodwill SOLAC job development and job placement programs as per Goodwill SOLAC and CARF specifications.

As assigned by the VP participates in periodic monitoring and evaluation of Goodwill SOLAC employment training programs.

As requested, generates reports as to the effectiveness of the various Workforce Development programs and forwards recommendations for new training program development, job placement services, and job retention improvement to the VP.

Education / Experience:

• Bachelor’s degree in human resources, marketing, business, human services, or related discipline preferred along with four years of significant sales and marketing experience preferably in the labor market/staffing industry.
• An additional three years of significant sales, marketing and/or job placement experience may substitute for the degree.

• strong organizational and time management skills
• ability to analyze data and write clear, accurate and concise reports
• ability to communicate…