Technology Product Manager

Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the “12 Angry Seniors.” Their mission continues to guide everything we do.

Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults.

Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity.

At SCAN, we believe scale should strengthen—not dilute—our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve.

The Job

Manages the development and lifecycle of technology products, including software, hardware, and services. Reporting into IT, this role will oversee multiple concurrent implementations, ensuring delivery across business functions while maintaining alignment with enterprise priorities. The Product Manager will partner closely with Product Owners, IT delivery teams, and program resources to ensure successful product delivery and adoption across the organization.

You Will

• Manages, plans and coordinates the development of new products, enhancements of existing products and technical solutions based on short-term and long-term needs.
• Lead end to end project implementation for business needs. Responsible for full depth of activities ranging from strategy and design definition to execution for specific projects to deliver meaningful business outcomes
• Understands business unit operations and identifies opportunities to leverage technology to increase efficiency or effectiveness
• Oversee multiple concurrent implementations, ensuring consistent delivery quality, governance, and alignment across work streams
• Partner with Product Owners to refine backlogs, prioritize features, and translate business needs into actionable IT requirements.
• Work closely with Program/Project Managers to manage timelines, dependencies, and risks across parallel implementations
• Translate high-level business requirements into technical specifications and delivery plans, balancing value, feasibility, and scalability
• Coordinate IT teams (developers, architects, QA, data, integrations) to deliver secure and reliable IT solutions
• Oversee integration and data migration activities, ensuring accuracy and adherence to governance standards.
• Support testing, deployment, and release management, partnering with QA and change management teams to ensure smooth go-lives.
• Track and report on program-level progress, KPIs, and adoption metrics, providing transparency to IT and business leadership
• Responsible for effective Change Management for IT led projects and changes. Review test plans, communications, training plans, delivery schedules, and project plans
• Maintain positive relationships with business, IT and vendors by proactively setting expectations, coordinating information exchange and reporting project progress and risks. Keep management informed of key issues.
• Measure and communicate business value realized with the business stakeholder on a periodic basis
• Apply significant knowledge of industry trends and developments to improve service to our customers
• We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.
• Actively support the achievement of SCAN’s Vision and Goals.
• Other duties as assigned.

• Bachelor’s Degree or equivalent work experience required
• Experience
  
  Required:
• 5+ years of experience in Product Management or Program Management within enterprise IT specific to Enrollment and premium billing with hands on…