IT Project and Change Manager

IT Project and Change Manager at the California State University Office of the Chancellor

Join our team to integrate project management and change management disciplines to deliver strategic initiatives that strengthen organizational readiness, drive operational efficiency, and enhance student success across the Chancellor’s Office and 22 campuses.

Anticipated salary hiring range up to $129,888 per year, commensurate with qualifications and experience.

Flexibility to telecommute two days a week with three days on‑site at the main headquarters in Long Beach, California.

• Comprehensive Health, Dental, and Vision Benefits
• Generous vacation plan
• 15 paid holidays a year
• Tuition waiver education program (also applies to eligible family members)
• Membership in the California Public Employees Retirement System (PERS)

• Manage IT projects and systemwide initiatives to align with CSU’s mission and strategic goals.
• Develop detailed project plans that define scope, timelines, budgets, resources, and risk mitigation strategies.
• Monitor project progress to ensure timely delivery, budget adherence, and quality standards.
• Identify and resolve project risks and issues using mitigation strategies and contingency plans.
• Conduct project closeout activities, including lessons learned sessions and post-implementation reviews.
• Collaborate with cross‑functional teams to operationalize project deliverables and integrate them into business workflows.
• Update project documentation in the Project Portfolio Management (PPM) system regularly as per PCMO standards.
• Design and implement change management strategies to ensure successful adoption of IT project outcomes.
• Conduct impact analyses and readiness assessments to identify and address challenges.
• Develop and execute communication plans, training sessions, and readiness initiatives to support organizational changes.
• Track and report change adoption metrics to leadership to evaluate effectiveness.
• Align change management activities with ITS compliance protocols and change control processes.
• Build and maintain strong relationships with stakeholders across campuses and the Chancellor’s Office.
• Facilitate workshops, feedback sessions, and stakeholder collaboration to ensure alignment and resolve conflicts.
• Prepare and distribute updates, reports, FAQs, and meeting summaries tailored to stakeholder needs.
• Act as a liaison between technical teams and business units to ensure shared objectives and clear communication.
• Promote transparency by providing accessible and effective project communications.
• Advocate for the PCMO’s mission, vision, and values by actively contributing to initiatives that enhance organizational alignment and impact.
• Lead process improvement efforts to streamline workflows and increase operational efficiency.
• Represent the PCMO in systemwide initiatives, fostering collaboration, facilitating knowledge sharing, and promoting project and change management best practices.
• Follow PCMO guidance and Standard Operating Procedures (SOPs) to ensure baseline project documentation is accurately maintained and accessible in SharePoint.
• Support the Insider Community of Practice and professional development programs to enhance project and change management skills across the CSU system.
• Address emergent priorities and ad‑hoc responsibilities aligned with organizational goals.
• Research and apply best practices, emerging technologies, and methodologies to enhance PCMO services.
• Explore innovative solutions to improve efficiency and streamline processes.
• Provide flexible support to adapt to evolving organizational needs.
• Foster continuous improvement by integrating forward‑thinking approaches into PCMO initiatives.

• A Bachelor’s degree in a related field (e.g., Information Technology, Business Administration, Organizational Leadership) or equivalent combination of education and experience.
• Master’s degree in a related field preferred, demonstrating advanced knowledge and a commitment to professional growth in project and change management.

• 5+ years of experience managing large‑scale IT projects or systemwide…