Assistant Director, Admissions Systems - CSULB

Job Summary

Provide primary, hands‑on leadership for the ongoing development and maintenance of the key components of the CMS Admissions (AD) Module, including Enrollment Management Module, transcript workflows, and applicant self‑service functions to ensure alignment between Cal State Apply, CRM (SLATE) and campus admissions operations. The incumbent applies advanced technical and functional expertise to translate business needs into system specifications, resolve system issues, and coordinate solutions with technical teams and the Chancellor’s Office.

This position leads the daily operations of the Admissions System Team. Furthermore, the incumbent provides services that are equitable, inclusive, and culturally sensitive to enhance the quality of campus life. This position uses a student‑centered and equity‑minded approach in all communication and service efforts.

• Manage Peoplesoft Admissions Module including development of efficiencies, CO reporting, inter‑modular communication, and collaboration; electronic transcript initiatives;
  OnBase workflows and CSULB Enrollment Management module.
• Oversee related online functionality that interacts with Cal State Apply, People Soft Admissions Module, supplemental document workflows (e.g., OnBase) and CRM (SLATE). Ensure accurate data integration and troubleshoot any data transmission issues.
• Lead functional analysis, implementation support, configuration, testing, and ongoing maintenance of the SLATE CRM platform as it relates to admissions and enrollment communication processing. Determine and maintain required table values, configuration elements, and system setup related to CRM (SLATE) data loads, admissions and communication processing.
• Plan, organize, and manage projects related to Cal State Apply and Admissions Systems initiatives. Produce project deliverables including timelines, issue logs, status reports, analyses, recommendations, and prototypes.
• Provide functional work direction and serve as a senior resource to the Admissions Systems team, offering technical guidance, mentorship, and onboarding support to ensure staff proficiency.
• Serve on campus and system‑wide committees in support of admissions and module objectives; participate in meetings and planning sessions.

ES Admissions

1.0 time‑base, 40 hours per week.

This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Business Systems Analyst III

• Hiring Range: $7,284 (Step
  1) – $7,729 (Step
  4) per month.
• CSU Classification Salary Range: $7,284 (Step
  1) – $10,611 (Step 20) per month.

Eligible employees receive a comprehensive benefits package including:

• Paid Time Off: up to 24 vacation days per year (based on employee group and/or length of service), 14 paid holidays, and 12 sick days annually with unlimited accrual.
• Health coverage: medical, dental, and vision plans.
• Retirement plans:
  CalPERS defined benefit plan and voluntary savings options such as 403(b), 401(k), and 457.
• Educational benefits: tuition waiver programs for eligible employees; dependent eligibility varies.
• Employee Assistance Program (EAP): confidential counseling and support services.
• Additional benefits: wellness programs, professional development opportunities, and insurance options including life, disability, and pet insurance.

The ideal candidate maintains a respectful work environment, communicates professionally, and treats all community members with dignity, empathy, and fairness. They possess thorough knowledge of online student information systems, imaging and admissions systems, and CRM platforms, with subject‑matter expertise in admissions and transcript processing. The candidate can analyze user needs, translate them into detailed technical specifications, design, develop, implement, and maintain complex system rules.

They are skilled in utilizing reporting tools such as Crystal and Query to create meaningful end‑user reports and researching data availability. They interpret and apply academic and administrative policies,…