Managing Director, CRM

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting‑edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values:
Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real‑world problems and ideating beside the best and the brightest, we invite you to join us!

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

The Managing Director, Cyber Risk Management, is responsible for partnering with our sales team to win new business, managing client relationships, leading engagement delivery, and contributing to the maturation and innovation of Unit 42's Cyber Risk Management consulting services. This person will be active in the day to day delivery and will also help shape the strategic direction of the practice, building the business and becoming a strategic advisor to our clients.

The role requires deep cybersecurity subject matter expertise and business savvy; this person is interested in our customers' success and in scaling a profitable business. The individual will our clients’ advocate for cybersecurity risk management, provide strategic and technical leadership and focus on product pull through.

• Partner with sales and GTM teams to drive the development of new business, and contribute to the building of new client relationships through expertise.

• Prepare and present comprehensive proposals, scopes, and leads pitch meetings of all types and complexity levels across the organization.

• Nurtures and cultivates long‑term relationships with major clients, serving as a trusted advisor and advocate for client needs.

• Provide hands‑on, expert‑level proactive cybersecurity assessment and transformation services to clients and deliver findings to CxO and/or Board of Directors.

• Drive innovation in Unit 42’s proactive offerings by collaborating with cross‑functional teams to bring new capabilities and services to market that leverage Palo Alto Networks products.

• Advance the maturation of our existing proactive services.

• Ensure the consistency and quality of our services and highest level of customer service.

• Integrate threat intelligence into our services by deepening the feedback loop with Unit 42 Threat Intelligence team and telemetry.

• Recruit and onboard world class CRM talent to support our growth goals.

• Support the professional growth and development of our consultants through training and technical enablement.

• Manage the productivity of a team through attainment of utilization targets.

• Identify and execute strategies for service development, enablement, and process that result in the pull through of Palo Alto Networks products.

• Amplify Unit 42s’ presence and credibility in the marketplace through thought leadership, including via speaking engagements, articles, whitepapers, and media exposure.

• Bachelor's degree with 15 years of experience, Master's degree with 12 years of experience, PhD with 8 years of experience, or equivalent military experience.

• Experience developing new business and building client relationships through demonstrated subject matter expertise, including preparing and presenting winning proposals and leading pitch meetings.

• Has led cybersecurity advisory engagements for global enterprise customers, consistently delivering projects on time and on…