Sr. IT Solutions Architect

The Job

As a CRM solutions architect, Sr., you will design and implement a scalable, secure, and resilient architecture to support our transition to Azure Cloud, microservices architecture, emerging tech such as LLMs and agentic AI, Dynamics 365, and other new vendor implementations. You will act as a strategic partner between technical teams and business stakeholders—including Product Managers, System Architects, Development Teams, and key stakeholders—articulating complex technical challenges in a clear and actionable manner.

This role will help deliver critical business outcomes, create technology strategies to improve member experience and health outcomes, create competitive advantages, reduce operational risk, and minimize total cost of operations. Additionally, you will oversee governance, technology standards, and architecture review processes to ensure alignment with organizational goals.

• Advocate for Smart Solutions—evaluate and recommend the best tools, technologies, and frameworks that align with industry standards, including HITRUST compliance and cloud security best practices.
• Analyze business needs and develop a comprehensive technology architecture strategy to support future growth and goals.
• Assess new technologies and their potential impact on the enterprise architecture, recommending solutions that align with business objectives.
• Lead the organization’s transition to Azure Cloud and create a roadmap for scalable cloud architecture.
• Develop and manage a technology roadmap outlining future IT initiatives, including upgrades, migrations, and modernization plans.
• Drive adoption of Azure‑native services, ensuring optimized performance, cost efficiency, and security.
• Design and implement a microservices‑based architecture to support application modernization.
• Ensure proper governance, scalability, and reusability across microservices.
• Collaborate with development and operations teams to build robust Dev Ops practices.
• Implement efficient CI/CD pipelines for seamless application deployment and integration.
• Develop and promote Fin Ops practices to optimize cloud spend while maintaining performance and scalability.
• Establish robust monitoring and observability frameworks to ensure real‑time insights into application and infrastructure performance.

• Hands‑On Technical Skills—deep experience with Microsoft 365, Dynamics 365, Azure, HL7/FHIR, APIs, microservices, and web integrations.
• Power Platform Experience—demonstrated success working with Power Apps, Power Automate, Power BI, RPA, and ideally Copilot Agents.
• Cloud Architecture Know‑How—strong grasp of cloud‑native data architecture patterns and platforms such as firewalls, gateways, Infrastructure as Code, SaaS models, data lakes, modeling, ontologies, Dataverse, Fabric, Data Mesh, Data Factory, and Purview.
• Manage and run the Architecture Review Board (ARB) to ensure compliance with enterprise technology standards.
• Provide technical leadership for RFP processes and vendor evaluation for cloud and application solutions.
• Create and maintain architectural standards and practices that enable agile development while ensuring scalability, security, and performance.
• Work closely with Product Management and System Architects to define solution context, enablers, and key technical components for ART increments.
• Ensure that technical solutions meet functional and non‑functional requirements, including performance, reliability, and scalability.

• Act as a technical liaison between business stakeholders, Product Managers, Product Owners, and development teams, ensuring alignment between business needs and technical capabilities.
• Collaborate with other architects (Application Architects, System Architects) to ensure consistency and alignment of architectural approaches across the enterprise.
• Engage with stakeholders to gather input, define solution features, and address technical challenges.
• Communicate architecture decisions, trade‑offs, and design rationales to both technical and non‑technical stakeholders.

• Provide…