Salesforce Process and Implementation Specialist

Salesforce Process and Implementation Specialist (Open)

Location:

Long Beach, CA. Split 2 days in office and 3 days field.

Salary: $80-90K annually.

• Act as the subject matter expert, deeply understanding business processes, go‑to‑market strategy, and the full capabilities of Salesforce platforms.
• Improve data quality through analysis, closing loops with the field team and defining best practices.
• Deliver comprehensive user training (onboarding, ongoing, feature‑specific) for all roles.
• Monitor Salesforce utilization and user feedback to identify pain points and training gaps; tailor content accordingly.
• Coach sellers to ensure/enhance mobile adoption, observe and enforce opportunity‑creation practices at point of entry.
• Partner with sales leadership to motivate sellers and reinforce training through coaching, performance data analysis, and KPI adoption.
• Collaborate with Sales Leadership, Rev Ops, National, and Marketing to align technology and enablement initiatives with strategy.
• Support KPIs related to Salesforce adoption and sales effectiveness, translating insights into programs that drive sales growth.
• Create and maintain high‑impact sales enablement content: playbooks, process guides, talk tracks, battle cards, aligned with methodologies and objectives.
• Commit to continuous learning of platform features, releases, and roadmap.
• Provide on‑the‑spot support and troubleshooting for users.

• Associate degree or equivalent experience. Associate’s Degree preferred in Information Systems, Computer Science, Business, or related field with focus on CRM systems.
• Proven track record of utilizing SFDC in a selling role.
• 1-2 years experience with Salesforce.

• Bachelor's degree.

Medical, dental, vision plans; short‑term and long‑term disability; life and A.D.D. insurance;
Employee Assistance Program; pre‑tax commuter benefit; parental leave; vacation, sick time, floating holidays; jury duty and funeral/bereavement leave; paid holidays for all full‑time employees.

401(k) plan with company matching; tuition reimbursement; discounted college tuition for dependents;
Airgas Scholarship Program.

Collective bargaining unit members should review their agreement for eligibility.

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Airgas, an Air Liquide Company, is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.

Airgas does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations. For accommodations, email us at us‑ac