IT Hardware Technician Hardware

IT Hardware Technician

Implement scalable IT hardware provisioning and lifecycle processes to support rapid company growth

Location:

Long Beach, California, United States

Compensation: $27 - 40 USD / hour

At Relativity Space, we're building rockets to serve today's needs and tomorrow's breakthroughs. Our Terran R vehicle will deliver customer payloads to orbit, meeting the growing demand for launch capacity. But that's just the start. Achieving commercial success with Terran R will unlock new opportunities to advance science, exploration, and innovation, pioneering progress that reaches beyond the known.

Joining Relativity means becoming part of something where autonomy, ownership, and impact exist at every level. Here, you're not just executing tasks; you're solving problems that haven't been solved before, helping develop a rocket, a factory, and a business from the ground up. Whether you're in propulsion, manufacturing, software, avionics, or a corporate function, you'll collaborate across teams, shape decisions, and see your work come to life in record time.

Relativity is a place where creativity and technical rigor go hand in hand, and your voice will help define the stories we're writing together. Now is a unique moment in time where it's early enough to leave your mark on the product, the process, and the culture, but far enough along that Terran R is tangible and picking up momentum.

The most meaningful work of your career is waiting. Join us.

The IT team is responsible for the full scope of computing infrastructure, end‑user systems, servers, virtualization, cloud, networking, software services, telecommunications, and information security. You'll support every function across the company, from the production floor to flight operations, enabling Relativity's world‑class team to design, build, and launch rockets. The team balances near‑term execution with long‑term vision, developing scalable solutions and processes to enable the company's growth.

The evolving complexity of our IT environment offers opportunities to stretch and sharpen problem‑solving and hands‑on technical skills. We invest in our people, encouraging ownership, cross‑training, and advancement, so our team can grow as fast and ambitiously as the company itself.

• Device provisioning & deployment – configure, image, and prepare all employee hardware including laptops, desktops, monitors, peripherals, and mobile devices. Coordinate timely delivery and white‑glove setup for new hires and existing employees requesting equipment. Install standard software packages, security tools, and company applications while ensuring devices meet compliance standards before deployment.
• Offboarding & asset retrieval – manage the complete equipment return process for departing employees, ensuring timely recovery of all company‑owned hardware. Perform secure data wiping and device sanitization following security protocols. Conduct condition assessments on returned equipment and prepare devices for refurbishment, redeployment, or responsible disposal/recycling.
• Asset lifecycle management – monitor hardware performance across the organization and proactively identify devices requiring upgrades, repairs, or replacement. Manage warranty tracking, vendor relationships, and RMA processes. Develop and maintain hardware refresh schedules to optimize device performance, security, and cost‑effectiveness while supporting business needs.
• Asset tracking & documentation – maintain comprehensive and accurate inventory of all IT hardware assets using the asset management system. Assign and track asset tags, serial numbers, purchase dates, and ownership records. Generate regular reports on asset utilization, aging inventory, and lifecycle status. Conduct periodic physical inventory audits to ensure compliance with company policies and audit requirements.

• 1–3 years of experience in IT support, asset management, or related technical role.
• Proficiency with Windows and macOS imaging and deployment.
• Familiarity with JIRA or similar ticketing/tracking systems.
• Strong organizational skills with attention to detail.
• Ability to manage…