Assistant Director, Data & Reporting Services

Job Summary

The Assistant Director of Data and Reporting Services supports the CRM, reporting, data quality, and business systems needs of University Relations and Development. The incumbent translates advancement business needs into reports, dashboards, data workflows, integration requirements, testing plans, and process improvements that support fundraising, alumni engagement, stewardship, and strategic planning. The incumbent is also responsible for advancement benchmarking, peer analysis, and strategic reporting initiatives.

In addition, this position plays a central role in implementing a modern reporting environment within the CRM system to support data-informed decision‑making.

• Lead in the gathering and analyzing of reporting requirements and development of custom queries and reports that support division goals and responsibilities.
• Coordinate the development, integration, and automation of CRM reporting environments and related systems, including collaborating with stakeholders, vendors, and IT to implement system enhancements, integrations, and upgrades.
• Lead advancement benchmarking, peer analysis, and strategic reporting initiatives by leveraging outside data sources including CASE Insights and other comparative sources to inform fundraising performance, resource allocation, and executive decision‑making.

Advancement Services

1.0 time‑base, 40 hours per week.

This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Business Systems Analyst III

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

• Hiring Range:
  The hiring range for this position is $7,284 (Step
  1) - $8,367 (Step
  8) per month commensurate with candidate's education, experience, skills, and training.
• CSU Classification Salary Range:
  The CSU Classification Salary Range for this position is $7,284 (Step
  1) - $10,611 (Step 20) per month.

At California State University (CSU), we prioritize the health, growth, and success of our employees. Our benefits program reflects our commitment to your overall well‑being.

• Paid Time Off:
  Up to 24 vacation days per year (based on employee group and/or length of service), 14 paid holidays, and 12 sick days annually with unlimited accrual.
• Health Coverage: A variety of medical, dental, and vision plans.
• Retirement Plans:
  Participation in the CalPERS defined benefit plan, along with voluntary savings options such as 403(b), 401(k), and 457 plans.
• Educational Benefits:
  Tuition fee waiver programs for eligible employees; dependent eligibility varies by employee group and bargaining unit.
• Employee Assistance Program (EAP):
  Confidential counseling and support services for employees and their families.
• Additional Benefits:
  Wellness programs, professional development opportunities, and insurance options including life, disability, and pet insurance.

The ideal candidate possesses a strong working knowledge of querying, reporting, and data visualization tools, with proficiency in Power BI, FetchXML, Python, and SQL. They demonstrate a solid understanding of data quality management and data governance best practices, coupled with the ability to translate complex technical concepts into clear, actionable, and user‑friendly insights. Success in this role requires strong analytical, problem‑solving, and critical thinking abilities, as well as excellent communication and collaboration skills to thrive in a team‑oriented environment.

The candidate is highly organized, detail‑oriented, and capable of managing multiple priorities while maintaining data accuracy and integrity. Preferred qualifications include hands‑on experience administering fundraising CRM databases, including data maintenance, application implementation, reporting, and system security, as well as experience with Microsoft Dynamics 365, the Microsoft Power Platform, and Office 365.

Ability to communicate with an ethnically…