Vendor Onboarding & Compliance Specialist

At Harbor Regional Center, we envision a world where everyone with a developmental disability has meaningful relationships, is respected and empowered, is informed and knowledgeable, and reaches their highest potential throughout their life.

In realizing our vision, we strive to empower everyone with developmental disabilities, and the people who support them, by providing innovative and person-centered services that help them live their best lives in our diverse community.

Some of the values that guide our staff’s work every day include:

• Recognizing and respecting everyone’s unique strengths, gifts, talents, skills and contributions.
• Listening and engaging without judgment and collaborating effectively with people of diverse backgrounds and cultures.
• Focusing on outcomes to ensure the people we serve live their best lives.
• Providing timely, accurate, and comprehensive information to our community.

The Director of IT evaluates existing systems to ensure effectiveness, efficiency, and cost optimization, while proactively identifying and implementing new technologies to meet current and future organizational needs. The Director is responsible for developing and implementing the policies, procedures, and goals of the IT department. The Director will collaborate with staff in all functional areas of the Regional Center to understand operations and processes, and to identify, recommend, develop, implement, and maintain technology solutions.

The Director will lead a team of six (6) and manage outsourced IT services. The Director is a member of executive leadership and reports to the Chief Financial Officer. This is an exempt position.

• Provide leadership of the Information Technology department aligning IT initiatives with organizational goals, priorities, and service delivery needs.
• Oversee all IT systems including, but not limited to, data, network, storage, servers, helpdesk/desktop/software support, and telephones.
• Establish policies, standards, practices, and security measures to ensure effective and consistent operations.
• Responsible for maintaining and enforcing security standards to safeguard data and ensure HIPAA compliance and for coordination of data retention and disaster recovery planning.
• Develop and implement short- and long-term strategic plans to ensure IT systems meet existing and future requirements.
• Develop and manage the budget and schedule for maintenance, software support, and licenses; for specific projects; and for equipment purchase and planned life cycle replacement.
• Manage user support including helpdesk and IT application training.
• Direct and manage outsourced IT activities and operations.
• Focus on customer satisfaction and continuous improvement for business processes.

Upcoming projects include server and computer upgrade/replacements, including UPS/PDU and audiovisual equipment; email migration to Microsoft 365; review and update of policies and procedures, including artificial intelligence (AI) and document retention; training for staff, including security awareness; and software upgrades and improvements, including document management and participation in State-wide system development.

• Hardware:
  Juniper switches, Mist Wireless Networks, Fatpipe Internet Traffic Control, Barracuda Networks, Sophos firewalls, HPE Alletra storage, Ivanti SSLVPN, HP Servers, HP laptops, Dell workstations, APC UPS
• Operating and  Systems: VMWare vSphere v8+, Microsoft Windows
  10/11, Server
  2008, 2012, 2016, 2022;
  Microsoft Active Directory v. 2016
• Key Applications:
  Microsoft Exchange 2016, Microsoft SQL Server 2019, Microsoft Office Suite 2016, Microsoft Office 365
• In-House Applications:
  Harbor’s primary client management system is a custom application called Virtual Chart and HRC utilizes California State’s AS/400 financial and data collection system, custom financial applications
• Monitoring and Protection:
  Solar Winds Orion, Sophos Central Antivirus and InterceptX, BMC Footprints and Asset Management
• Email delivery and monitor:
  Barracuda Networks, Mimecast

Education and work experience:

• Bachelor’s degree in computer science, technology, or…