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Onsite IT Field Technician - Incident Response & DC Support
Job in
Long Beach, Los Angeles County, California, 90899, USA
Listed on 2026-08-09
Listing for:
HCLTech
Full Time
position Listed on 2026-08-09
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
HCLTech in Long Beach, CA seeks an experienced onsite IT engineer to act as the site SPOC for critical incidents and provide hands-on support for break-fix issues. You will triage, assign, and resolve incidents while coordinating with L2/L3 teams and business stakeholders.
The role requires 5–7 years of deskside/on-site experience, strong Windows/macOS troubleshooting, and familiarity with ITIL processes and Service Now ticketing.
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