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Technical Support Specialist — Multichannel & Escalations
Job in
Long Beach, Los Angeles County, California, 90899, USA
Listed on 2026-09-07
Listing for:
Hydrafacial
Full Time
position Listed on 2026-09-07
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Hydrafacial is seeking a Technical Support Representative to be the first line of expert assistance for Skin Health Systems devices. You will handle troubleshooting, diagnose issues, and coordinate RMAs while maintaining precise documentation to keep provider schedules on track.
The role requires a high school diploma, 1+ years in a technical support or help desk setting, and strong English communication. Bilingual English/Spanish is a plus; a proactive, collaborative approach is valued.
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