Bureau Chief, Insurance Compliance, Department Of Insurance

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug‑free workplace. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Job Code #: JC-509026

Position #(s): -001

Working Title: Claims Services Bureau, Bureau Chief

Classification: BUREAU CHIEF, INSURANCE COMPLIANCE, DEPARTMENT OF INSURANCE

Salary: $8,644.00 - $10,758.00 (new state candidates are hired to the minimum salary of the classification)

# of Positions: 1

Work Location: Los Angeles County

Telework: Hybrid

Job Type: Permanent, Full Time

The CDI is the largest consumer protection agency in the state. With annual direct premiums of $340 billion, California is the largest insurance market in the United States and the fourth largest insurance market in the world. Nearly 1,400 dedicated employees work at CDI to oversee more than 1,400 insurance companies and license more than 425,000 agents, brokers, adjusters, and business entities.

Consumer Services & Market Conduct Branch – Consumer Services Division – Claims Services Bureau. Department Website:

Do you enjoy working in a fast‑paced environment with variety in your work? The California Department of Insurance (CDI) is seeking a dynamic Bureau Chief, Insurance Compliance professional with experience in insurance claims servicing and leading during natural disasters.

Under general direction of the Consumer Services Division Chief, the Bureau Chief:

• Organizes and directs the activities of Bureau staff engaged in handling written complaints.
• Mediates complaints, educates consumers regarding issues involved in the complaint or inquiry.
• Identifies violations and enforces the California Insurance Code, the California Code of Regulations, Title 10, and related laws.
• Manages all operations of the Bureau, including staffing, training, planning, scheduling, evaluating, and organizing staff to ensure efficient and effective work to protect and serve California consumers.
• Reports and makes or participates in governmental decisions that may potentially have a material effect on personal financial interests, complying with the Conflict of Interest Code.

The position is designated under the Conflict of Interest Code. The appointee must complete a Statement of Economic Interest (Form 700), including an Assuming Office filing within 30 days of appointment, annual filings, and a Leaving Office filing within 30 days of physical separation. Non‑compliance may result in appointment voiding, financial penalties, or enforcement actions.

Effective July 1 2025, CalHR implemented the Personal Leave Program (PLP 2025) and related Pay Differential 386. The salary range(s) posted do not reflect the reduction in pay. For more information, visit

Please attach (upload) all required documents to verify that you meet the minimum qualifications for this position (degree, transcript, license, certificate). Missing documents will result in an incomplete application.

• Exam list eligibility – refer to exam link below.
• Transfer eligibility, if applicable, for current/former civil service employees.
• Resume.
• Statement of Qualifications.

Completed applications and all required documents must be received or postmarked by the Final Filing Date to be considered. Dates printed on Mobile Bar Codes, such as Quick Response (QR) Codes available at the USPS, are not considered Postmark dates.

Final Filing Date: 3/13/2026

Who May Apply: Indivi…